DriveTime has offered car financing to more than 4,000,000 people in the United States. Our exclusive in-house model helps us provide financing options to everyone. Our almost unlimited financing options mean you can browse our huge stock of 8,587 autos to find the used vehicle that meets your needs. We have made customer satisfaction and car choice our top concerns. With our industry-leading online auto loan application, you control the decision to buy a used vehicle. Our terms, including the down payment required, are matched to your needs and credit. This ensures that you enjoy the car-buying process. Owners of used-car dealerships or financial institutions offer financing options comparable to DriveTime.com.
Reviews Summary
The overall feedback from customers is overwhelmingly positive. Many of them singled out specific employees, such as Terrill, Ryan, Colby, and Jayme, for their exceptional professionalism and courtesy. All of the reviews emphasised that the process was stress-free, helping customers feel at ease since notes from said interactions helped clients navigate the sales and financing steps quickly and productively. The sales staff was found to be very helpful, patient, communicative and observant in various comments. Company and customer service were rated highly and commended for their approachability and friendliness. One of the customers commented on the affordability and ease of financing, resulting in a good deal, while another said they had modified successfully after careful deliberation. The successful and constructive feedback they found from the purchase further implies that they received excellent care from the Drive Time staff. Many were enthusiastic about returning and felt thrilled about their emerging circumstances. Thanking specific persons who helped them greatly helped understand the respects of the main questions and the experience's clarity. The clients have shown that Drive Time is a helpful and healthful atmosphere and an autonomous process at the sales stage with considerable research and a flexible company's quality.
Frequently asked questions
7 questions
What do DriveTime clients say about the customer service?
Reviewers consistently praise the staff for being helpful, knowledgeable, and attentive. Many highlight specific employees like Terrill and Ryan for making the car-buying process smooth and stress-free, emphasizing their professionalism and willingness to answer questions.
Does DriveTime offer flexible financing options for used cars?
Yes, DriveTime provides flexible financing options tailored to individual needs and credit situations, including down payment assistance and monthly payment calculations. This approach is designed to enhance the car-shopping experience for customers.
What services does DriveTime provide for used car buyers?
DriveTime offers a range of services including Vehicle Sales (Pre-Owned and Certified Vehicles), Vehicle Financing (Loan Approval Assistance and Payment Plans), Customer Support (Post-Purchase Assistance), Sales Consultation, In-House Financing, Trade-Ins, Vehicle Maintenance, Test Drives, and Vehicle Inventory management.
Can I get assistance with trade-ins at DriveTime?
Yes, DriveTime provides comprehensive trade-in services, including vehicle appraisal, trade-in offer evaluation, and trade-in financing options to help customers maximize their vehicle's value.
How does DriveTime support customers after purchasing a vehicle?
DriveTime offers post-purchase assistance, warranty information, and vehicle maintenance guidance to ensure customers are supported throughout their ownership experience.
What do customers say about the speed of the car-buying process at DriveTime?
Many customers report that the car-buying process at DriveTime is quick and efficient, with some stating they were able to complete their purchase in under two hours, highlighting the team's effectiveness in facilitating transactions.
Where is DriveTime located?
2335 S I-35 Frontage Rd, Round Rock, TX 78664, USA
Location & directions
Round Rock, Texas
DriveTime
Used Car Dealer
Address
2335 S I-35 Frontage Rd, Round Rock, TX 78664, USA