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  1. US
  2. TX
  3. Round Rock
DriveTime

DriveTime

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Open  9:00 AM-6:00 PM now
2335 S I-35 Frontage Rd, Round Rock, TX 78664, USA Get Directions
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ABOUT   Services Excellence Summary

DriveTime has offered car financing to more than 4,000,000 people in the United States. Our exclusive in-house model helps us provide financing options to everyone. Our almost unlimited financing options mean you can browse our huge stock of 8,587 autos to find the used vehicle that meets your needs. We have made customer satisfaction and car choice our top concerns. With our industry-leading online auto loan application, you control the decision to buy a used vehicle. Our terms, including the down payment required, are matched to your needs and credit. This ensures that you enjoy the car-buying process. Owners of used-car dealerships or financial institutions offer financing options comparable to DriveTime.com.

 

SUMMARY   Reviews Summary

The overall feedback from customers is overwhelmingly positive. Many of them singled out specific employees, such as Terrill, Ryan, Colby, and Jayme, for their exceptional professionalism and courtesy. All of the reviews emphasised that the process was stress-free, helping customers feel at ease since notes from said interactions helped clients navigate the sales and financing steps quickly and productively. The sales staff was found to be very helpful, patient, communicative and observant in various comments. Company and customer service were rated highly and commended for their approachability and friendliness. One of the customers commented on the affordability and ease of financing, resulting in a good deal, while another said they had modified successfully after careful deliberation. The successful and constructive feedback they found from the purchase further implies that they received excellent care from the Drive Time staff. Many were enthusiastic about returning and felt thrilled about their emerging circumstances. Thanking specific persons who helped them greatly helped understand the respects of the main questions and the experience's clarity. The clients have shown that Drive Time is a helpful and healthful atmosphere and an autonomous process at the sales stage with considerable research and a flexible company's quality.

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (10)
very helpful (8)
helped me (7)
great service (4)
very professiona ... (4)
great customer s ... (3)
wonderful experi ... (3)
super helpful (2)
great experience ... (2)
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Cons
waste your time (1)
stay away (1)
wasted my time (1)

DriveTime Reviews: 101. Average Rating: 4.8

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