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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Advance Auto Parts

Advance Auto Parts

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Open 7:30 AM-9:00 PM now
903 Bitters Rd Ste 300, San Antonio, TX 78216, USA Get Directions
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ABOUT   Services Excellence Summary

Advance Auto Parts Address: 1205 E Main St, Columbus The most reputable auto parts dealer in the US is Advance Auto Parts. Their store has a vast inventory of new and rebuilt parts, maintenance products, and devices, like batteries and oil filters. Order your desired item and pick it up from their Columbus store or telephone them. Advance Auto Parts, Inc., the largest post-retail parts supplier in the United States, encompasses Carquest. You can also get a discount and save more money using Speed Perks at all Advance Auto Parts locations. Used gear oil doesn't need to be hazardous to the environment. Depending on the local guidelines, we will recycle it. It can be used in most cars and some places. Let us check if your alternator and starter are working properly before you are ready to drive. You can have on-site or remote tests at no charge. This service is free to all our clients. Your vehicle may require costly repairs if it doesn't operate correctly, and you don't have the right equipment. Save money with our loaner tool program. You merely must pay a deposit that can be refunded.

 

SUMMARY   Reviews Summary

Reviews consistently praise Advance Auto Parts for its competitive prices and excellent customer service. Patrons repeatedly reference helpful and knowledgeable team members, with special shout-outs to staff like Able, Adrick, Jonathan, and David. Additionally, several comments refer to the welcoming and supportive work atmosphere among employees. Customers appreciate the easy-to-navigate layout and evident adherence to COVID-19 safety protocols, with attention to detail extended to feedback on locations and cleanliness within the stores. Many stories detailed the appreciation and personal help offered to customers, discussing such experiences as employees braving stormy weather to help install wipers. For its part in customer satisfaction, Advance Auto Parts ensured a speedy return process, with a customer's experience explaining how quick resolutions and general positive encounters impacted their continued loyalty. The crew's skills in finding the right part for customers stand out, like a reviewer who said that Advance Auto Parts helped them after failing to find the correct suspension part size from the original manufacturer. They especially need to be praised for their services. The overall assessments reflect a fulfilling customer experience and a reliable store.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (5)
great service (3)
good service (3)
excellent custom ... (2)
helped me (2)
good customer se ... (2)
quality service (2)
good prices (2)
great prices (1)
good people (1)
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Cons
no help at all (1)
rude (1)
rude (1)
unprofessional (1)
Advance Auto Parts Reviews: 100. Average Rating: 4.0
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