Alta Moda Salon

I really didn't want to have to write this review but after 3 days of the owner ignoring my calls it's left me with no other choice. I came in earlier this week and booked with a stylist. I'm a natural red head and I walked in and asked my stylist to add some deeper copper tones to my hair and that I wanted blonde highlights. My dresser looked puzzled and confused and told me that my hair was way to dark to add highlights. Which simply isn't true considering the fact I've had highlights in my hair many of times. She also told me the service that I booked "Full color and highlights" wasn't a real service because you can't color hair and do highlights at the same time. Which again isn't true because I've sat in a hair dressers chair and had it done many of times. She told me she'd color my hair and then I'd have to come back later to get highlights because she couldn't do them the same day, despite that being what I booked online. She just started applying colors to my head without looking at any swatches with me or asking any questions to ensure I got what I want. I was trying to explain what I want, she said no but I'll try something, walked away and then came back and stated painting my hair. When she went to wash out my color, she asked me if I wanted it blowed dry. As any Normal person of course I wanted my hair dry so I could see the final color and make sure I could advocate for anything that needed fixing. She then told me she'd have to charge me an extra 75 dollars to blow dry my hair and that dosent even included a style. Just a blow dry. At this point I was frustrated so I walked out with water stains on my shirt and dripping wet hair. When I got home and was able to look at my dryed hair it looked absolutely horrible. My roots were neon oarnge and the middle was a strange brown and then my ends were my natural color. It was horrendous. I had to go to the store that day and felt so embarrassed walking around in my own skin, I felt so ugly for the fact that I spent over $150 that day. I called the salon and asked to speak to someone for a refund so I could get it fixed, they said they'd call me back and never did. I went to another salon to a new stylist the following day and when I walked in my new stylist asked me if I had boxed dyed my hair because of how bad it was. She said she couldn't work with the color the previous stylist put on my head because it was blotchy, uneven and not well blended. She had to remove all the color inorder to even fix my hair. I called the salon again that day and was told he was too busy and would call me in the morning. I never received a call this morning. I want my money back because I've now had to spend over $300 to fix the mistakes this salon made. This is absolutely not okay, and if you read the other negative reviews on this place you'll see this is a common issue. I do not recommend going here not only because they'll mess up your hair but the customer service is horrible.