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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Auto Service Experts
Auto Service Experts
Auto Service Experts

Auto Service Experts

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Open  8:00 AM - 6:00 PM now
13050 San Pedro Ave, San Antonio, TX 78216, USA Get Directions
4.4
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ABOUT   Services Excellence Summary

San Antonio Auto Service Experts produces high-quality service and cutting-edge diagnostics. We are family-owned and have been located in San Antonio since 1994. We are proud to serve individuals and families in San Antonio and surrounding areas, with over 20 years of expertise offering honest and dependable vehicle repairs and maintenance. Some of our employees are highly qualified and certified ASE Master Automobile Technicians (Mechanics). Furthermore, our office lounge has free Wi-Fi, refreshments, snacks, and a shuttle service, all for your convenience. We also offer flexible payment alternatives, rentals, military and public service provider discounts, superior nationwide coverage, and complimentary diagnostics.

 

SUMMARY   Reviews Summary

The customer reviews contain overwhelmingly positive comments about the services received. Automotive Service Experts is largely perceived as professional and reliable, with a 100% recommendation rate. The quick service delivery, clear communication and excellent customer care are salient aspects. Their technicians deliver the services customers need at affordable prices, with comments about honest diagnostics that prevent overcharging common. One customer remarks that after decades of taking their cars to different auto repair shops, they finally found a repair shop they could trust.401 Excellent communication skills are another strong point for the shop. The staff demonstrates excellent communication skills. Logistic management of the repair, such as scheduling appointments, determining car issues and cost estimates, maintains a seamless communication between the staff and the owner. Oversight and subsequent follow-up with the post-repair outcome reaffirms commitment to customer service. In-depth explanation of car problems and service delivery shows that the company values transparency and customer service. Moreover, the kind service and warm interaction between customer and staff are part of the excellent customer care at the auto repair shop. Negative comments are virtually unrecorded, with some customers even saying that they are 100% confident after using the auto repair service once and need no other repair shop or dealer. The company's desire for constant service improvement is evident. Finally, many customers say vehicl

 

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John Doe left a 5 star review
★★★★★
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Pros & Cons

PROS
recommend (17)
very professiona ... (5)
very helpful (3)
great service (2)
great experience ... (2)
very friendly (2)
very informative ... (2)
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Cons
would not recomm ... (2)
not recommend (2)
very frustrating ... (1)
frustrating (1)
stay away (1)

Auto Service Experts Reviews: 98. Average Rating: 4.4

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John Doe left a 5 star review
★★★★★
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Just now
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