Professional installersKnowledgeable staffAttention to detailTimely serviceGreat productHardworking teamFriendly staffQuick installationGreat resultsThorough explanations
About this business
At Bath Fitter, we simply say “Don’t get it wrong, be right.” This motto represents the paradigm, or spirit, that frees us to respond to feedback, change, and adapt, as well as induces us, and others, to make a difference by recognizing and solving problems in others and the world. Glenn, Wayne, and Brian Cotton, the founders of Bath Fitter, inherited our paradigm. They had a straightforward premise. It was the 80s, and they were convinced that there had to be a quicker, better way. They worked hard, and their idea became an international company. They discovered that hotel bathrooms and commercial building restrooms were problematic. The expensive and time-consuming demolition process hurt both businesses and the unpredictable contractors. Bath Fitter offered these commercial locations customers the high-quality tubs and shower remodels they knew were available in hotels. This approach allowed them to return to business sooner.
Reviews Summary
Customers leave overwhelmingly positive reviews for Bath Fitter installation and customer service team. Most are satisfied with the professionalism and friendliness of the installers, including a team of Derek, Curtis, and Chris. They were all on time and efficient. Curtis and Chris communicated the progress and what was to come every step of the way, fixing a further issue that had come up. Customer service does not lag, with Ms. Morris getting glowing reviews for coming to answer questions on time, taking them through all the number and deadline complexities step by step. She saved one client money by pointing out how original choices could put them over budget, showing them cheaper alternatives that still fit their preferred style. Customers call Fina incredibly detailed and methodical, fully aware of what was needed and the processes. She took a professional approach in explaining the overall process, leading to a multiple reports of the same customers saying they will have additional bathrooms done and refer the company to their friends. All the clients are thrilled with the final work, indicating that Bath Fitter's attention to detail and quality workmanship is unmatched. A good number of reviewers confirm that the company's pricing is transparent, and its lifetime warranty gives them peace of mind. Bath Fitters experience is generally fantastic and most customers express sheer gratitude and joy in these services, and these factors are consistently why they rate Bath Fitters with ten out of ten.
Frequently asked questions
7 questions
What do Bath Fitter clients say about the work?
Clients frequently praise the professionalism and attention to detail of the installation team, particularly mentioning Derek and Fina for their outstanding work. Many highlight the punctuality, cleanliness, and beautiful results of their bathroom remodels.
Does Bath Fitter offer free consultations in San Antonio?
Yes, Bath Fitter provides a free consultation service, which includes a bathroom assessment, design consultation, and cost estimation to help clients make informed decisions.
How does Bath Fitter handle shower installations?
They offer various shower installation services, including standard shower installation, walk-in shower installation, and shower renovation, ensuring a tailored approach to meet client needs.
Can I get plumbing repairs done by Bath Fitter?
Yes, they provide plumbing services, including plumbing repairs, drain installation, and faucet replacement, addressing various plumbing needs during bathroom remodels.
What happens if I need warranty claim assistance?
Bath Fitter offers free warranty claim assistance and post-installation support, ensuring clients have the help they need after their remodel.
What types of tub installations does Bath Fitter provide?
They offer bathtub replacement, tub liner installation, and tub to shower conversion, catering to a variety of client preferences and needs.
Where is Bath Fitter located?
5911 Rittiman Plaza #2, San Antonio, TX 78218, USA
Location & directions
San Antonio, Texas
Bath Fitter
Bathroom Remodeler
Address
5911 Rittiman Plaza #2, San Antonio, TX 78218, USA
The salesman told me i had all standard installation. Having just had hip replacement the doctor advised getting a shower. The salesman took my $2300 and ran. After he took the money he then said it was 4 to 6 months. After assuming I was being scammed I asked for the deposit back and they refused. They are preying on elderly folks