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CarMax

Name: CarMax
Address: San Antonio, US
Telephone: +12103424662
Rating: 4.346

500 reviews

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+12103424662

Open 10:00 AM - 9:00 PM now

3611 Fountainhead Dr, San Antonio, TX 78229, USA Get Directions

car dealer Best Car Dealers in United States Best Car Dealers in Texas used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Texas

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ABOUT Services Excellence Summary

Our selection process has sorted out millions of vehicles. We sell no cars with flood damage, frame damage, or salvage history. Our expert mechanics restore or replace any part that doesn't meet our criteria. From fixing dents to replacing bumpers, our mechanics spend hours repairing or replacing damaged pieces and elements to bring your car back to full condition. Finally, we conduct a thorough exam to guard against any flaws.

SUMMARY Reviews Summary

Carmax's stellar customer reviews confirm that the car-buying process was smooth and enjoyable. There is a retail mix of on- and offline stores that give customers an easy time.All the people who have left reviews are appreciative of the professionalism of the Carmax Sales, Store and Buiness Staff. The men and women at the Carmax Stores treat customers as unique cases and not just a car buyer.Their employees make each person feel at home and are ready to offer their assistance in making the right choice. Everyone agrees that Salesmen and Business staff are not pushy and they let the customer take the driver's seat. One particular saleswoman is Riley Florence and she is usually mentioned in the comments. Customers always praise Riley for her excellent service and how well she treats them. After successful deals are made, Carmax completes the sale process quickly.getStatusCode The other great service is how the staff members are patient with customers who take their time to make decisions. Timeliness is a key component of the business. Customers get their cars from another city in time. Most customers are pleased and have pledged to buy their next car at Carmax. This site shows that Carmax offers good customer service. This level of customer service is reflected in the feedback given on the website. Customers were thrilled to find a large selection of used trucks and could not believe that the prices were so good. Furthermore, they enjoyed the process of selling a car. It was easy to do so by uploading images online. This site's user-friendliness also has its benefits. Carmax responds quickly, which means that people do not have to wait long for feedback. This is important because the prices and quality of the vehicles available usually change with time. There are many reviews of people who have bought and sold cars on this platform. Customers are happy and usually look for the deals available. Null Cookie are a secondary, but helpful feature. The data given to managers is usually too packed and may not help on. Null Cookie are very useful to them.getvalue Salesmen and Business staff never put pressure on the customer to make the sales. This is why customers who do not like being hurried can find the best experience on this platform. One particular example is Sue who says that the staff at the payment center were helpful and listened to what he wanted when most customers were not usually attended to. But Chris was in a hurry and forgot to write that they were not usually call so I’m waiting him to have a call.ends. Customers all have good times on Carmax and the only thing that is not very good is having to pay for the car online. This is usually risky to theft or any other form of lose because the company does not refund the money if they sell a stolen or any other malicious car to customers. Users are usually afraid about this and that why some people think that it is not a good place to buy or sell cars. It is good to go there but it’s very simple now so join others to see the way to buy and sell without problems. CarMax the only worry is that the organization does not accept cash but I see no problem in buying from there. It is said to have experienced a good service last time when they went to buy a car once in the past. CarMax has proven to be the go-to online website for purchasing your vehicles, a website to try then buy and sell your car to make you feel the difference of the online platform. Low rated reviews are usually the problems that users face when using online platform. But counting the service customers get I give the online market a good comment for their good services and convenient services to all customers who use their platform.

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Reputation Change over time

Pros & Cons

PROS

recommend (36)

great experience ... (26)

helped me (12)

very helpful (12)

highly recommend ... (10)

great service (9)

very professiona ... (7)

great customer s ... (7)

very friendly (6)

very happy (6)

Cons

stay away (4)

unprofessional (4)

rude (4)

horrible (3)

worst experience ... (3)

rude (2)

waste your time (2)

disappointed (2)

worst experience ... (1)

place is a mess (1)

CarMax Reviews: 500. Average Rating: 4.3

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