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Dan Brown: Allstate Insurance
Dan Brown: Allstate Insurance
Dan Brown: Allstate Insurance
Dan Brown: Allstate Insurance

Dan Brown: Allstate Insurance

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20658 Stone Oak Pkwy Ste 103, San Antonio, TX 78258, USA Get Directions
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ABOUT   Services Excellence Summary

Dan Brown: Allstate Insurance San Antonio has been my home since 1999. Originally from the Northeast, I have grown to love the warm winters and lovely people of San Antonio. It is a fantastic city with strong community values. The city has also provided an excellent environment for my family to grow. Living with my wife Monena, we have seen our children being brought up in San Antonio. Our daughter has already graduated from Rice University, while our son is currently attending the University of Texas in San Antonio. The city has a lot to offer us. We have enjoyed playing golf at the city courses and taking excursions to Yosemite National Park. I joined Allstate as an agent to support the residents here. Many clients prefer being involved in my work. The most exciting part of working with Allstate is the opportunity to interact with clients and understand their insurance needs. We at Dan Brown create policies to protect the important things such as your home, car, business, and retirement. Our aim is to help you get the correct protection for your family in the event of an emergency. Contact us any time to address your insurance concerns.

 

SUMMARY   Reviews Summary

Many Allstate clients love the agency and the level of customer service it offers. Quite a few had favorable comments about the agents, for example, Guillermo and Dan Brown's offices, serving them. Most customers loved the agency for the customer service and how the agents work hard are readily available to solve all problems and questions. One customer said Guillermo being the best because not everyone can find a compassionate person in insurance. Customers were appreciative of finding an auto and homeowners insurance policy with a friendly price. Quite a few stated that they were saving a few coins –they are very satisfied. This implies that the agency has some of the best pricing in town and has many auto and homeowners insurance policy options. Allstate seems to be the best insurance company on the market since many customers have been loyal to it for years and most of them trust it. Another reason customers enjoy this agency is that they understand and respond to their needs. Not all insurance agencies are willing to listen to customers' needs and respond to them effectively. Allstate agents are always committed to providing the best customer service. The company is sure to assist customers with their questions and observe if their policies are working for them. This is a good way to know if a customer is satisfied with their products and services. The company is also friendly to them and this makes them more satisfied with the services. Most customers appreciate customer service very much. The company is committed to ensuring customers are treated right, which is very cool. The company also has agents who are willing to assist their customers anytime they call or have questions. Allstate is the top-rated insurance company even though sometimes it is not only about the price, but also the product and the agent. Customers found that they never be stranded with their agency and that the company is always available to assist them; which is great. One customer even indicated that the company's customer service is "grate." This means that he was happy with the service. This is a sign that they treat their customers better. Customers appreciate the customer service since it is good and works for them. In conclusion, it is clear that the customer service provided by Allstate is top-notch and the companies seem to go out of their way to ensure that its customers are satisfied.

 

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Pros & Cons

PROS
very informative ... (1)
good customer se ... (1)
quality service (1)
very friendly (1)
recommend (1)
highly recommend ... (1)
know their stuff ... (1)
knows his stuff (1)
Cons
do not use (2)
not happy (1)

Dan Brown: Allstate Insurance Reviews: 35. Average Rating: 4.2

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DO NOT use ALLSTATE INSURANCE or Dan Brown. My home was pelted with 1.5" of hail and my roof has a million dents! Allstate Insurance says this is "COSMETIC DAMAGE". My opinion is very different... Allstate nor Dan Browns cares about your property. They only care about profits. Dan Brown did nothing to help our family. He told me "we will just deny your claim for some other reason". Five months of fighting with them. Unbelievable treatment of a customer, I've never seen anything like this. FIRE THEM!!
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