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Diamonds Direct San Antonio

Name: Diamonds Direct San Antonio
Address: San Antonio, US
Telephone: +12102479197
Rating: 4.9406

101 reviews

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+12102479197

Open 10:00 AM - 7:00 PM now

15900 La Cantera Pkwy Building 18, San Antonio, TX 78256, USA Get Directions

jewelry designer Best Jewelry Designers in United States Best Jewelry Designers in Texas jewelry store Top Jewelry Stores in United States Top Jewelry Stores in Texas

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ABOUT Services Excellence Summary

Diamonds Direct San Antonio includes a wide variety of loose diamonds, marriage bands, and fine jewelry including engagement rings. We are a direct diamond importer, removing all middleman fees. Our company offers both product education and warranties. We also include guarantees and warranties for the diamonds. This no-obligation environment allows us to adapt to our client and create a customer-centric experience that helps maximize their money and meet their expectations.

SUMMARY Reviews Summary

Customers consistently raved about their positive experiences at Diamonds Direct, especially the welcoming atmosphere and salespersons like Hilda, Sid, and Theresa's friendliness. Most shoppers valued the diamond education that the sales teams always gave to them, and some even said the process was stress-free. Female shoppers appreciated the attention they got from staff when selecting jewelry, either it was a gift for someone else or themselves. The store's mom-friendly and kid-friendly environment also made the shopping experience better; there were several shoppers with their children when they picked their jewelry. Many customers noted that they would happily go back and recommend the store to friends or family. However, the highlights of the store were its persistently patient sales force, especially when faced with a problem like cleaners that spray on the ring they had their customers pick inside the store. Some customers went as far as seeing how their order was progressing as they waited for their custom piece. The store also expanded in several locations around the country, and this convenience was among the things that most shoppers were happy about. Some things that made the store convenient were its well-trained and friendly staff who helped customers quickly identify Gift that would be the best fit for them. The combination of the excellent education and customer service helped many customers leave with 100% satisfaction, and in the end, the store was a repeatlement because of the good experience they had had.