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Elmer's Home Services
Elmer's Home Services
Elmer's Home Services

Elmer's Home Services

105 reviews
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+12106644358
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
9710 I-35 Frontage Rd, San Antonio, TX 78233, USA Get Directions
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ABOUT   Services Excellence Summary

From 6-10 years, a water heater may last, depending on how the user takes care of it. Club members will expect a flush every year and have the systems reviewed to avoid surprises. Elmer's caters to all water heaters, including electric, gas, tankless, and tank models. Homeowners should have their homes running efficiently. If we identify issues, our plumbing technician will suggest fixes, rather than issuing ultimatums or threats. Boerne residents can trust us to handle their plumbing and HVAC services. Our services, from plumbing maintenance to AC repair, are high-quality and affordable. Our aim is to improve your air and water quality. Elmer's Flex AC, among other home automation systems, is available.

 

SUMMARY   Reviews Summary

Customer reviews for HVAC and plumbing services are predominantly positive. Max, Mario, and other technicians receive great comments for their expertise, communication, and consideration. Several customers mention that the technicians are approachable, relational, patient, knowledgeable, and thorough. The reviews show many appreciative and satisfied customers because Elmer's technician has great communication, good at helping customers understand the issues, and explaining the repair options. Customers appreciate the technicians' educational approach, and many will consider hiring Elmer's technicians again for other services, indicating a positive brand reputation. Most reviews point to the excellent staff at Elmers, suggesting that the organization values customer service training and this results in satisfied customers recommending their services. The overwhelmingly positive evaluations may inspire other potential customers to consider using this company.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (12)
very professiona ... (7)
great job (5)
highly recommend ... (4)
very detailed (3)
excellent job (2)
friendly and pro ... (2)
great experience ... (2)
very helpful (2)
great service (2)
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Cons
not recommend (1)

Elmer's Home Services Reviews: 105. Average Rating: 4.8

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% summary
Excellent
33%
Good
0%
Average
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Poor
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Bad
67%

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Reviews (3) Google Reviews (102)
S
S
on Trustanalytica
Fix negative reputation Fix negative reputation
Don’t bother. I set an appointment 5 days in advance. Confirmed the appointment. They never reached out. Never tried to make it here. Did not show up. I had to call again. They decided I was less important than everyone else’s emergency. People that don’t set appointments get priority above those who don’t. So dispatch said “Well, we can’t make it there until Saturday. This is Thursday. I set an appointment. Forget about the big companies. Stick with local business. I called Roy’s. They will be here tomorrow.
E
Enough
on Trustanalytica
Fix negative reputation Fix negative reputation
The management is abusive to the employees and it needs to stop. Customers need to ask employees how the management is treating them and then the customers should share that with the owner I know I don’t wanna do any business with management that mistreat the workers that are making their money for the company.!! Employees are having to work in Covid infected homes… do you customers know about this? I AM WILL NEVER USE THEM AND AM WARN EVERYONE
o
oneida
on Trustanalytica
Max Sifuentez and his asst, came to my house on 12-2-2022. The service was GREAT!!! He took the time to explain everything to me ! He checked everything ! I will be calling him again for other services as needed!The asst. was nice to! I forgot his name lol! It is nice to meet someone that really CARES about their jobs these days!
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