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Review Keywords Analysis

Estes Express Lines photo
Estes Express Lines photo
Estes Express Lines photo
Estes Express Lines photo
Estes Express Lines photo

Estes Express Lines

Address: 5348 E Houston St, San Antonio, TX 78220, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Freight Shipping Local Freight Delivery $50 - $100 Call to Book
Long-Distance Freight Shipping $200 - $500 Call to Book
Heavy Freight Shipping $300 - $800 Call to Book
Pallet Delivery Services Residential Pallet Delivery $40 - $90 Call to Book
Commercial Pallet Delivery $80 - $150 Call to Book
Special Equipment Pallet Delivery $100 - $250 Call to Book
Storage Solutions Short-Term Storage $15 - $30 per day Call to Book
Long-Term Storage $250 - $500 per month Call to Book
Secure Storage Facilities $100 - $200 per month Call to Book
Moving Services Residential Moves $300 - $1,000 Call to Book
Commercial Moves $500 - $1,500 Call to Book
Packing and Unpacking $100 - $300 Call to Book
Customer Service Assistance Emergency Assistance Variable pricing Call to Book
Tracking Services Typically included Call to Book
Claim Assistance Variable pricing Call to Book

What people love

From reviews
Friendly atmosphere Excellent customer service Helpful staff Efficient delivery Awesome experience Great people Good workplace Military discount Quick resolutions Fast unloading

About this business

Estes Express Lines provides full-service freight shipping services, including LTL, international, custom, and time-critical. For over 90 years, Estes has delivered quality, cutting-edge transportation services. To request a quote or learn more about Estes, contact us today. Our San Antonio terminal opened in 2022 to maximize hauling capacity. The 147 doors in this large terminal allow freight to be transferred directly from one truck to another. This reduces staged freight, which means less freight handling and reduced risk of shortages or damage to your freight. Trust has been built over time. Our values underpin our company's existence. The process of trust-building begins by connecting with our clients, so they feel valued. Then we provide assistance when necessary and offer outstanding services.

Reviews Summary

The reviews are overwhelmingly positive, with many community members praising Estes Express for its excellent customer service. They are complimentary of the staff, who are described as helpful and understanding. The employees' hard work and effortless experiences in difficult situations, including large or oversized deliveries, were highlighted. Many reviewers recommend the company for freight movements, stating that it offers a military discount and would provide a clear quote of the cost-per-item. In addition, the company offers five-star advice that may greatly benefit customers. The company counts as a person for whom Estes Express may not be the most practical. However, the review references the terminal's tight spots, which if the driver has insufficient experience, it can be challenging to navigate. The employee reviews are also positive, and some reviewers are grateful for the excellent services' impact on their jobs. One person says the company's dismal experience is right but follows by the comments on how the community is improving its situation. The estimates are accurate, employees are friendly, and some workers stress pricing and ease of doing business or job.

Frequently asked questions

7 questions
What do Estes Express Lines clients say about the work?
Reviewers consistently praise the friendly and helpful staff, prompt service, and efficient delivery. Many highlight the team's ability to handle large and complex deliveries with care, as well as their welcoming atmosphere at the San Antonio terminal.
Does Estes Express Lines offer emergency assistance, and what do customers say about their response time?
Yes, they provide emergency assistance as part of their customer service. Reviewers mention the team's responsiveness and helpfulness, often noting quick resolutions to issues, which enhances customer trust and satisfaction.
What services does Estes Express Lines provide in San Antonio?
Estes Express Lines offers a range of services including Freight Shipping (Local Freight Delivery, Long-Distance Freight Shipping, Heavy Freight Shipping), Pallet Delivery Services (Residential, Commercial, Special Equipment), Storage Solutions (Short-Term, Long-Term, Secure), Moving Services (Residential Moves, Commercial Moves, Packing and Unpacking), and Customer Service Assistance (Emergency Assistance, Tracking Services, Claim Assistance).
What are the operating hours for Estes Express Lines in San Antonio?
The operating hours are as follows: Monday: 7:00 AM - 6:00 PM, Tuesday: 7:00 AM - 6:00 PM, Wednesday: 7:00 AM - 6:00 PM, Thursday: 7:00 AM - 6:00 PM, Friday: 7:00 AM - 6:00 PM, Saturday: Closed, Sunday: Closed.
How does Estes Express Lines ensure the safety of freight during transport?
Estes Express Lines minimizes freight handling by utilizing their large terminal in San Antonio, which has 147 doors for direct truck-to-truck transfers. This approach reduces the risk of freight damage and shortages, enhancing customer trust.
Can I get help with moving services from Estes Express Lines?
Yes, they provide comprehensive moving services, including residential moves, commercial moves, and packing and unpacking assistance. Customers have reported positive experiences with their moving services, emphasizing the team's professionalism and care.
Where is Estes Express Lines located?
5348 E Houston St, San Antonio, TX 78220, USA

Location & directions

San Antonio, Texas
Estes Express Lines
Trucking Company
Address
5348 E Houston St, San Antonio, TX 78220, USA
Hours
Closed Now
Estes Express Lines Reviews · 3.5 average
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