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Falcon Insurance Services photo
Falcon Insurance Services photo
Falcon Insurance Services photo
Falcon Insurance Services photo
Falcon Insurance Services photo

Falcon Insurance Services

Address: 6812 Bandera Rd Ste 101, San Antonio, TX 78238, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Insurance Services Auto Insurance $50 - $100
Home Insurance $30 - $80
Business Insurance $70 - $150
Claims Assistance Claims Filing Assistance $0 - $50
Claim Status Updates $0 - $30
Legal Assistance for Claims $100 - $300
Customer Support Policy Inquiries $0 - $20
Payment Assistance $0 - $20
Coverage Review $0 - $50

What people love

From reviews
Customer service Helpful staff Lowest rates Independent agency Competitive pricing Responsive agents

About this business

Business Name: Falcon Insurance Services Incorporated in 2007, Falcon Insurance Services, Inc. has emerged as the industry head, providing top-grade protection to countless individuals, families, and businesses in South Texas. We succeed mainly due to our excellent customer service, low rates and our capacity to know the coverage needs of every customer. World-Class Protection for Auto, Home, Health, Business, and Life Insurance  You have more important things to do than worry about your protection needs. Falcon Insurance Services Inc. has one main goal: to assist you in identifying your risks and designing a plan that makes sense. We take the confusion out of insurance and help you create a protection plan for a better, safer future. We assess your needs and find the right firm to provide you with the highest level of protection. We represent numerous companies that provide tried-and-tested insurance products and excellent customer service. Our goal is to guarantee that our insurance agents have an excellent reputation for providing fair and timely claims service. Please come by to see us and experience our dedication to serving all of your insurance needs. If you have any queries or require further information, please reach out to us.

Reviews Summary

The overall impression of Falcon Insurance is of a mixed bag of great service, just fronted by Denise and building materials. The online responses reviewed are biased on Denise, the customer service at Falcon Insurance, appear to respond to their customers, and the company's way of serving them. Some clients also appreciate how the company tends to keep their business. Its policies are fair. Pricing is another factor that many customers like, because they believe they are sometimes cheaper. Price is therefore competitively attractive for them, and it's a plus. Nonetheless, some customers view the same company negatively because making a claim from the same company is a bureaucratic nightmare. Maria Casiano was the customer at Falcon Insurance which created a difference of opinion in the responses received by the group because of how she claims the company treated her. It is essential to audit customer care too.

Frequently asked questions

7 questions
What do Falcon Insurance Services clients say about the work?
Clients frequently praise the excellent customer service, noting that representatives are communicative, responsive, and go above and beyond to assist with insurance needs. Many highlight the team's ability to find competitive rates and provide a sense of security.
Does Falcon Insurance Services offer claims assistance, and what do customers say about it?
They provide claims assistance, including filing help and status updates. However, some customers have noted issues with claims not being handled by their agency, indicating a lack of affiliation with the claims process of their carrier.
What hours is Falcon Insurance Services open for inquiries?
Falcon Insurance Services operates Monday from 8:00 AM-5:00 PM, Tuesday from 8:00 AM-5:00 PM, Wednesday from 8:00 AM-4:00 PM, Thursday from 8:00 AM-5:00 PM, and Friday from 8:00 AM-4:00 PM. They are closed on Saturday and Sunday.
What types of insurance does Falcon Insurance Services provide?
Falcon Insurance Services offers a range of insurance options, including Auto Insurance, Home Insurance, and Business Insurance. They also provide Claims Assistance and Customer Support services to ensure comprehensive coverage for their clients.
How long has Falcon Insurance Services been in business?
Falcon Insurance Services was founded in 2007, establishing itself as an industry leader in providing high-quality insurance protection to clients in South Texas.
Does Falcon Insurance Services provide assistance with claims filing?
Yes, they offer claims filing assistance as part of their claims services. This includes helping clients navigate the claims process to ensure they receive the support they need.
Where is Falcon Insurance Services located?
6812 Bandera Rd Ste 101, San Antonio, TX 78238, USA

Location & directions

San Antonio, Texas
Falcon Insurance Services
Home Insurance Agency
Address
6812 Bandera Rd Ste 101, San Antonio, TX 78238, USA
Hours
Closed Now
Falcon Insurance Services Reviews · 3.7 average
0 Reviews
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