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  1. US
  2. TX
  3. San Antonio
Heartis San Antonio Assisted Living
Heartis San Antonio Assisted Living
Heartis San Antonio Assisted Living

Heartis San Antonio Assisted Living

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Open  00:00-23:59 now
15430 Huebner Rd, San Antonio, TX 78248, USA Get Directions
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ABOUT   Services Excellence Summary

At Heartis, there's nothing we haven't thought of – to make our communities the best they can be for you. Our communities are designed for you to live your life, offering a friendly, fun, safe, and stimulating environment where you can be yourself. We'd love to share with you the exciting and enjoyable experiences that living in Heartis can offer. Heartis also offers a wide web of support for your every need. Make connections and new friends together, while your team gives you the help you need with personal care. We make sure all our residents, including you, can live their lives free from any constraints. Our difference is our pride, because you are unique.

 

SUMMARY   Reviews Summary

Heartis San Antonio is universally praised by reviewers for their compassionate, professional and highly skilled caretakers. The team not only shows the right amount of empathy and patience but make sure to follow through on their promises. Both the direction and floor staff, facility and financial journey are consistently held in high regard. This fosters a sense of community and care that matches what loved ones can provide at home. Several reviewers gave Casey Brill a shoutout for how close he is to the residents and families. Staff turnover is natural but Heartis has policies and follows through when an employee cannot meet their expectations. Importantly, Heartis San Antonio, even when faced with Covid challenges, has always communicated, been supportive and caring. Their ability to reduce the worry and ensure that loved ones are okay is a tremendous help to people who can't help. Many of the reviews mentioned that, although no place could replace home, Heartis provides a loving and comfortable environment for the residents and their families knowing that they are happy and safe like their mother reviewed. When a resident dies, the compassion, love, and support the team shows to the deceased's family speaks volumes. Researching and placing a loved one in a residential community is an emotional effort for most people and appraisers experienced a great sense of relief and gratitude when it was over. Some residents have been at the living community for over two years, and their positive experiences confirm the necessity and quality of their provisions, a requirement that the employee's commitment and approach towards residents often exceed. In addition to these, the facility is structured to provide close emotional and practical support for loved ones who undertake this task. Families rely on the feedback and information provided by these communities to ensure that the residents are safe and happy; in this regard, Heartis seems to be surpassing the expectations every time. Concisely, many users have praised the approach, commitment, and love demonstrated by staff members and the entire living facility towards the residents and the families.

 

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Pros & Cons

PROS
well cared for (3)
recommended (3)
recommend (3)
highly recommend ... (3)
very impressed (2)
very helpful (2)
patient and unde ... (2)
great job (2)
accommodating (1)
staff is amazing ... (1)
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Cons
awful (1)
unresponsive (1)
unfriendly (1)
think twice (1)

Heartis San Antonio Assisted Living Reviews: 64. Average Rating: 4.5

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