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  1. US
  2. TX
  3. San Antonio
Mattress Firm Legacy
Mattress Firm Legacy
Mattress Firm Legacy
Mattress Firm Legacy

Mattress Firm Legacy

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1903 N Loop 1604 E Suite 3101, San Antonio, TX 78259, USA Get Directions
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ABOUT   Services Excellence Summary

Sleep is what we do best at Mattress Firm Legacy. Everyone in our store is united to make sure you have an awesome bed every night. But how do we actually do that? Well, each of our Sleep Experts (r) needs over 200 hours of exercise. We're so confident in our skills, the Love Your Mattress Guarantee (r) offers discounts on the top brands in America. The discount applies to Tempur-Pedic, Sealy, Sleepy's, and Serta. We provide free delivery of your new bed. If you don't like how it feels in 120 nights, we will refund you. Another part of our guarantee is that every Sleep Expert(r) at our store has started their work with 80 hours of intense training on mattresses only. But all the training hours can't change everything. Mattress Firm is unique because our philosophy includes using happy and motivated employees to give our customers the best possible service. According to our culture, every employee enjoys coming to work, and it's a place they want to be. We are excited to offer the Love Your Mattress Guarantee (r). It means you get the best deal, selection, and comfort for your mattress. We want to make sure you get a good night's sleep. The Mattress Firm Foster Children program, supported by the Ticket to Dream Foundation, holds three collection drives annually to provide foster children the resources they need to sleep better and have a brighter future. Making our community members sleep better is more important to us than selling mattresses.

 

SUMMARY   Reviews Summary

In summary, the customer feedback is overwhelmingly positive, praising numerous staff members' expertise and attentiveness in selecting the appropriate mattress. The reviews often commend helpfulness, without the pressure to purchase, highlighting the friendly atmosphere of the sleep shop. Singularly, Joseph, who several shoppers note, received outstanding client service and received the most recommendations for his compassionate and informative approaches. This suggests that the buying experience is pleasurable and that consumers want help from a real professional. Finally, the timely delivery and knowledgeable, caring personnel make the entire process less stressful, leading to many current and future patrons' referrals.

 

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Pros & Cons

PROS
very knowledgeab ... (9)
great experience ... (7)
very helpful (7)
recommend (7)
very friendly (4)
helped me (4)
extremely helpfu ... (4)
very professiona ... (3)
great customer s ... (2)
very pleasant (2)
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Mattress Firm Legacy Reviews: 100. Average Rating: 4.9

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