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  1. US
  2. TX
  3. San Antonio
Mattress Firm Potranco West
Mattress Firm Potranco West
Mattress Firm Potranco West
Mattress Firm Potranco West

Mattress Firm Potranco West

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Open  10:00 AM-8:00 PM now
9410 TX-151, San Antonio, TX 78251, USA Get Directions
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ABOUT   Services Excellence Summary

The entire team at Mattress Firm Potranco West is devoted to giving you a wonderful night's sleep. That is our goal! Our Sleep Experts spend over 200 hours in training so that they can create a customized solution for you. Our Love Your Mattress Guarantee allows for easy shopping for America's top brands like Tempur-Pedic, Sealy, Serta, and Sleepy's. After purchasing, you'll have your new mattress delivered straight to your doorstep and a 120-night sleep trial. You can lay on it and give it a try to make sure it is the right bed for you. Every Sleep Expert starts their career by taking an 80-hour training course. There is a limit to how much training can accomplish. We are the exception, not the rule. We believe that happy and motivated employees are the key to great service. Our philosophy, in other words, is about work-life balance. Our goal is to create a culture where everyone is excited to come to work every day and goes to bed looking forward to waking up. We are certain that we have wonderful Sleep Experts. The Love Your Mattress Guarantee is a commitment to our customers that we have the best. This simply means that happiness, choice, and price are guaranteed. With our help, you'll make the best sleep possible. Furthermore, we are dedicated to helping you discover the right mattress. The Mattress Firm Foster Kids program, sponsored by the Ticket to Dream Foundation, holds three collection drives each year. These drives help foster children develop good sleep habits and have a brighter future. Selling mattresses is essential, but having the chance to help people in the communities we serve get better sleep is priceless.

 

SUMMARY   Reviews Summary

Customers have nothing but praises for the customer service in the store. There was a consistent mention of KEVIN and Matthew as knowledgeable, friendly, and not pushy during the sale. It was easy to go through the various options and decide on one's preferences without any difficulties. The salesmen were seen to go the extra mile and make the clients feel comfortable. The low price would not make anyone concerned while purchasing. This is a place one can recommend to family and friends if they need to buy a mattress. This is a place that values their customers as much as their product. The level of service I experienced at Mattress Firm buying my new bed was a cut above.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (9)
very helpful (7)
highly recommend ... (6)
great customer s ... (5)
very knowledgeab ... (5)
very friendly (3)
great service (2)
awesome experien ... (2)
knowledgeable an ... (2)
friendly and kno ... (2)
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Cons
not friendly (1)

Mattress Firm Potranco West Reviews: 100. Average Rating: 4.9

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John Doe left a 5 star review
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