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  1. US
  2. TX
  3. San Antonio
Mattress Firm The Quarry
Mattress Firm The Quarry
Mattress Firm The Quarry

Mattress Firm The Quarry

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Open  9:00 AM-8:00 PM now
255 E Basse Rd Suite 1520, San Antonio, TX 78209, USA Get Directions
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ABOUT   Services Excellence Summary

Every single one of us at Mattress Firm The Quarry shop tirelessly so you sleep well every single night. How can we guarantee that? Over 200 hours are devoted by our Sleep Experts to personally suggest a customized solution. We also promise the Love Your Mattress Guarantee(r), so you have total peace of mind as you shop. You will even receive a discount on every major American brand available, including Sealy, Tempur-Pedic, and Sleepy's. You won't have to worry about a thing since your new mattress will be delivered and set up for you. A 120-night trial(r) ensures that your level of satisfaction is at its highest. We will make it a top priority to guarantee that you enjoy the greatest benefits from your mattress. Most people believe that Mattress Firm is in the business of mattresses. However, what most people do not know is that Mattress Firm is in the business of matching you with the perfect mattress for you. For over 90 years, Mattress Firm has been assisting people in sleeping better by providing the highest quality mattresses on the market at the lowest possible prices. The company began as a small chain of specialty mattress stores in a few states but has expanded to over 2400 locations nationwide. Eighty hours of training are provided to each Sleep Expert(r) when they start their careers. But you can't just learn everything. We don't offer the same training as other programs, as orts are reserved for top Sleep Experts for our users. We believe that exceptional customer service can only be provided by having happy employees. Our employees are happy to come to work, and they do their best to sleep every night. Our top partners and Sleep Experts are what we are most proud of because we guarantee you will love your mattress. This means you can expect the maximum level of comfort and selection. Our aim is to ensure you make the most informed decision possible when choosing a mattress. The Ticket to Dream Foundation's Mattress Firm Foster Kids program holds up to three collection drives each year to assist foster children in developing better sleep habits and a better future. Mattress sales are crucial, but improving the lives of our clients makes it all worthwhile.

 

SUMMARY   Reviews Summary

Mattress Firm at the Quarry received consistently positive reviews from customers. The sales team was a major reason for this, with several reviewers praising Logan's expertise and customer service. Many customers noted that he made the process less daunting and even enjoyable. Several customers also recommended seniors like Darius and Jess, who helped them find the mattress that best fit their needs. Jess, in particular, was frequently cited for his expertise and friendly manner. Clients also praised the absence of high-pressure sales tactics, emphasizing that they never felt coerced. It was laudable that the team tailored the search to customer needs and never pushed them beyond their budget or specifications. Many saw the value of concurring recommendations, with some even mentioning that they would purchase more from the place. Delivery was also successful for many clients, who reported that crew were friendly and helpful, arriving promptly and keeping them informed. This review was a testament to the excellent service the Mattress Firm sales team provided.

 

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Pros & Cons

PROS
recommend (10)
very knowledgeab ... (9)
highly recommend ... (7)
helped me (6)
great experience ... (5)
super helpful (5)
great service (5)
extremely knowle ... (3)
great deals (2)
very informative ... (2)
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Mattress Firm The Quarry Reviews: 103. Average Rating: 5.0

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