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Mission Trail Baptist Hospital

Mission Trail Baptist Hospital

104 reviews
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+12102973000
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
3333 Research Plaza, San Antonio, TX 78235, USA Get Directions
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ABOUT   Services Excellence Summary

Mission Trail Baptist Hospital is deeply committed to the South San Antonio community. State-of-the-art medicine in an environmentally friendly LEED® Gold Certified facility opened in 2011. Innovations in care such as The Joint Club and Baptist Breast Center. We’re Listening at Baptist. This Material may not be copied, transmitted or used. At Baptist, we’re listening. Because we are committed to patient-centered care, we are committed to listening to your comments, concerns and suggestions, whether you are a patient, family member, employee, or member of the San Antonio community. We invite you to join the continuing conversation by asking questions, leaving comments, or making a phone call. Improving patient care by listening. That’s Baptist Care.

 

SUMMARY   Reviews Summary

Reviewers repeatedly mention the positive experiences they or their relatives had while being cared for at Mission Trail Baptist Hospital: they note staff as the source of these experiences. Jackie and Irene Portillo were the names most often mentioned. Irene Portillo's room was described as "fresh-scented" and "clean", even though the patient was comparing it to other cleaning staff they had interacted with. These are no small compliments; those who live around the patients can confirm it. Irene was commended for being "friendly" and "hardworking," for instance. All reviewers appreciate that Irene Portillo made communication and cooperation her top priority. Jackie's nursing ability was acknowledged as remarkable and exceeded their medical work. Although the patient's cleanliness no longer makes sense to them, they have a top nurse and nurse named Jackie. Jackie's humor, demeanor, and professionalism with adult and parent patients were highly praised. Jackie has an interactive style, which has impressed many reviewers. The clinical staff was rated as providing a high level of patient care. The couple has weathered these rocky economic times by drawing and relaxing. The hospital should fix the room patients occupy.

 

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Pros & Cons

PROS
very helpful (6)
great job (5)
very clean (4)
very good job (3)
very professiona ... (3)
very kind (3)
very detailed (2)
very happy (2)
recommend (2)
great attitude (2)
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Cons
unprofessional (3)
rude (3)
horrible (2)
didn't do anythi ... (1)
not satisfied (1)
bad experience (1)
very uncomfortab ... (1)
uncomfortable (1)
disappointed (1)
really disappoin ... (1)
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Mission Trail Baptist Hospital Reviews: 104. Average Rating: 4.5

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