Helpful staffGood partsKnowledgeable employeesFast serviceWarranty on partsCustomer serviceAmple parkingClean and organizedBilingual servicePersonalized attention
About this business
The NAPA Auto Parts Story began in 1925 when a group of dealers wanted to make it easier for businesses and individuals to locate parts. NAPA warehouses and stores, once part of a variety of member businesses, rapidly became the preferred source for parts. Carlyle Fraser, a founder of Genuine Parts Company, helped NAPA in its early years. With a network of more than 6,000 stores, 69 distribution centers, and 15,000 NAPA Auto Care repair facilities, we can supply quality parts for any vehicle. Vehicle brakes, batteries, tools, and equipment are all available. You can call for parts or stop by, and you can order online and have the parts delivered to you.
Reviews Summary
Overall, the majority of customer reviews of a car parts location are very positive, and they highly recommend the store. Satisfied patrons emphasize the wide selection of parts available and the knowledgeable, helpful employees, notably Dan, the manager. Many visitors confirm that the shop usually has whatever part you require even if it's not in stock at other stores. They said a particular highlight is the efficiency, as customers can quickly locate the necessary materials in a stress-free shopping experience, unlike what typically occurs online, with many indicating that this shop is a go-to choice for their car parts. It is recognized that the business seems to care about the customer experience by offering lengthened hours and even a large inventory, containing both new and refurbished parts with warranty periods. Working for the company, the reviewer attests that the establishment always demonstrates their concern for the customers by having friendly work staff that puts the customer's needs first.ürgerAusngo.onreadystatechange=function(n){return function(){if(n.readyState===XMLHttpRequest.DONE){if(n.status===200){var i=JSON.parse(n.responseText);t[i.id].nombre=i.nombre,t[i.id].cantidad=b,e(t)}else e(null)}}}
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the work?
Customers frequently praise the knowledgeable staff, particularly mentioning Dan the manager for his helpfulness. Reviewers highlight the fast service, cleanliness, and the ability to find both new and refurbished parts with warranties, making it a reliable choice.
Does NAPA Auto Parts offer battery replacement services, and what do customers think about their service?
Yes, they provide battery replacement and testing services. Reviewers appreciate the expertise of the staff and the availability of quality batteries, often noting that they found exactly what they needed without hassle.
What are the hours of operation for NAPA Auto Parts?
The hours are as follows: Monday: 7:30 AM - 7:00 PM, Tuesday: 7:30 AM - 7:00 PM, Wednesday: 7:30 AM - 7:00 PM, Thursday: 7:30 AM - 7:00 PM, Friday: 7:30 AM - 7:00 PM, Saturday: 8:00 AM - 6:00 PM, Sunday: 9:00 AM - 5:00 PM.
Can I rent tools at NAPA Auto Parts, and how do customers feel about the selection?
Yes, they offer tool rentals including basic hand tools, power tools, and specialty tools. Reviewers mention that the selection is extensive, making it a convenient option for both professionals and DIY enthusiasts.
What types of auto parts can I find at NAPA Auto Parts?
NAPA Auto Parts provides a wide range of offerings including new auto parts, refurbished auto parts, and OEM quality parts. They also have automotive painting supplies, tools, and equipment available for purchase or rental.
Does NAPA Auto Parts provide assistance with warranty claims?
Yes, they offer warranty claims assistance and registration services for free. Customers have noted the helpfulness of the staff in navigating warranty issues, enhancing their overall experience.