Responsive communicationProfessional staffQuick processingFair ratesSmooth processPersonalized assistanceExcellent serviceCustomer-focusedKnowledgeable teamDedicated support
About this business
New Horizon Mortgage, Inc. has delivered unrivaled Mortgage and Refinance Services to Borrowers throughout Texas since 1995. Our primary objective is to deliver low-cost, superior mortgage financing and excellent customer care. We always have the best rates. The "Mortgages made easy" loan process, New Horizon Mortgage, Inc. strives to streamline the loan process for you. We at New Horizon Mortgage, Inc. want to provide superior financial services and the most affordable rates in the region. These exceptional mortgage specialists get to know you, customize your financing, and will meet with you personally. The leading team of loan officers can help you locate the most suitable loan program for your individual needs, regardless of what they are.
Reviews Summary
The reviews for New Horizon Mortgage overwhelmingly express high levels of satisfaction from their clients. The most salient theme observed across all feedback is the exceptional customer service provided by many members of the team. Several reviewers specifically mentioned Stewart, Steve, and Melissa's professionalism, reliability, friendliness, and attentiveness. Many borrowers stated that working with the team made the mortgage process a lot less stressful. The ability to securely refinance and secure better loan terms is a common theme in several reviews, demonstrating the mortgage provider's financial knowledge and willingness to go beyond expectations. A significant number of clients mentioned this team's speed in closing a loan as a unique feature, which is rare in the mortgage industry. Numerous customers confidently recommended New Horizon Mortgage to others. The gratuity expressed in the reviews demonstrates significant client satisfaction. The customers' experiences were distinguished by the team's concern for each person's financial situation and goals, resulting in a gratifying experience throughout the process. In summary, customers praise the team's openness, customer-centered practices, and unrivaled knowledge of the mortgage business, resulting in a consistent 5-star rating for New Horizon Mortgage.
Frequently asked questions
7 questions
What do New Horizon Mortgage clients say about their experience with the team?
Clients frequently praise the team for their professionalism, communication, and responsiveness. Many highlight the ease of the mortgage process, particularly noting how knowledgeable staff like Steve and Melissa make the experience smooth and stress-free.
Does New Horizon Mortgage offer home loan services for first-time buyers?
Yes, they provide various home loan services, including Conventional Home Loans, VA Loans, and FHA Loans, tailored to meet the specific needs of first-time buyers.
Can I get refinancing services through New Horizon Mortgage?
Yes, they offer refinancing services, including Cash-Out Refinance, Rate and Term Refinance, and FHA Streamline Refinance, to help clients adjust their mortgage terms as needed.
How does New Horizon Mortgage assist clients with home equity loans?
They provide various home equity loan options, including Home Equity Lines of Credit (HELOC), Home Equity Loans, and Cash-Out Refinancing for Equity, catering to diverse financial needs.
What types of investment property loans does New Horizon Mortgage provide?
They offer Single-Family Investment Loans, Multi-Family Investment Loans, and Commercial Property Loans, ensuring clients have access to suitable financing options for their investment properties.
Who leads the team at New Horizon Mortgage, and what do clients say about their expertise?
The team is led by experienced professionals like Steve and Melissa, who are frequently commended for their expertise, dedication, and ability to secure competitive rates for clients.