Knowledgeable staffQuick responsesPersonalized attentionSmooth processTimely communicationSupportive teamEfficient serviceFamily-oriented approachCompetitive ratesGuidance throughout process
About this business
Welcome to our official website, we are Pilgrim Mortgage, an all-encompassing mortgage company in San Antonio, Texas. Also, we have many branches in the United States, and new ones are opening all the time. Purchase, Refinance your house, or save money. Our mortgage company Pilgrim Mortgage offers creditworthiness. Creditworthiness is the ability of a borrower to repay his loan in accordance with the stated terms. This is how a lender decides if you default on your financial commitments or if you are worthy of receiving additional credit. Regular creditors check your creditworthiness before approving additional credit for you.
Reviews Summary
Pilgrim Mortgage is highly recommended by numerous clients. The majority point out members of their staff who have been very helpful throughout the process, with names like Tyler, David, Merrily, and Brandy recurring. For families, the firm is customer-focused and emphasizes service and process assistance. Many clients valued the hands-on, 24-hour service that made them feel in control and informed. The company's policy of successfully closing loans in less than a week for some customers is another bonus. One client stated they had no fears while working with Pilgrim Mortgage, and another said they had no regrets working with them. The positive reviews also emphasize one-on-one assistance and a feeling of being part of the family, which is critical for first-time homebuyer clients. The clients valued both the professional and interpersonal side of financial services. In conclusion, the overwhelmingly positive reviews indicate that Pilgrim Mortgage has dedicated, competent staff who put customer experience above all else, as evidenced by the loving, affirming feedback.
Frequently asked questions
7 questions
What do Pilgrim Mortgage clients say about the work?
Reviewers frequently highlight the team's exceptional customer service, responsiveness, and willingness to guide clients through the mortgage process. Many mention specific staff members, like Tyler and Merrily, for their knowledge and support, making clients feel informed and confident.
Can I get a pre-approval consultation at Pilgrim Mortgage?
Yes, Pilgrim Mortgage offers a pre-approval consultation as part of their loan consultation services. This helps potential buyers understand their financial standing before purchasing a home.
Does Pilgrim Mortgage provide support after closing on a loan?
Yes, they offer post-closing support as part of their customer support services, ensuring clients have assistance even after the loan process is complete.
How does Pilgrim Mortgage assist first-time homebuyers?
The team provides homebuyer education and financial assessments, aimed at guiding first-time buyers through the mortgage process and helping them feel more confident in their decisions.
What types of loans does Pilgrim Mortgage offer?
They provide mortgage services including home purchase loans, refinance loans, and VA loans, catering to various home financing needs.
Who can I contact at Pilgrim Mortgage for refinancing assistance?
You can reach out to any of their knowledgeable staff, such as Juan or Tyler, who have received positive feedback for guiding clients through the refinancing process effectively.
Where is Pilgrim Mortgage located?
1270 N Loop 1604 E #1101, San Antonio, TX 78232, USA
Location & directions
San Antonio, Texas
Pilgrim Mortgage
Mortgage Broker
Address
1270 N Loop 1604 E #1101, San Antonio, TX 78232, USA