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  1. US
  2. TX
  3. San Antonio
Ryder Truck Maintenance Shop

Ryder Truck Maintenance Shop

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Open  7:00 AM-5:00 PM now
927 AT&T Center Parkway, San Antonio, TX 78219, USA Get Directions
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ABOUT   Services Excellence Summary

Ryder is a company that prides itself on its efforts to invest in its employees. We have always been a team-based, collaborative business culture that encourages and fosters the growth and development of all employees, regardless of their position or level. We have developed this culture by respecting and valuing every new idea and contribution. We seek out and embrace all kinds of perspectives and experiences, and all of our employees are offered the training and support needed to grow. The best ideas and work come from diverse groups of people who have different perspectives. The success of Ryder lies in the contributions and accomplishments of every employee. These employees form a diverse talent pool whose distinct insights and experiences define the company. Our workforce has brought us exceptional talent over the years and continues to do so. You will notice that Ryder has the most loyal employees by talking to Ryder drivers or visiting Ryder offices. To drive innovation, we seek to incorporate inclusive business practices.

 

SUMMARY   Reviews Summary

Generosity and service spirit is stated several times by customers. Elizabeth, a customer service expert, was singled out for helping a client when they were at a very unhappy point. She was a true leader and one of the nicest people they had ever met. An employee named Marcus was praised for getting the job done quickly and efficiently by multiple customers. Timeliness and professionalism, were given to him because of his efforts. Tire Guy was lauded as a quick and efficient worker. Most people said they would hire him again without a doubt. These great customer service reviews are in welcome contrast to a few dissenting views.The customer service team is very helpful all the time and will help you, Rather than getting frustrated. Another great thing about the rental department was the service and selection of trucks. There were options and quality of service are great and the vehicles were clean and modern unlike what some customers experienced. Box truck rentals were quick and easy. A few customers, however, were not as fortunate. Some have said that their customer service was not up to their standards and that the service they received was inadequate. One customer complained that the tires store is woefully understaffed. On the other hand, those customers who were happy with their service were generous with their compliments. One customer was pleased with how well the tire shop cleaned and fixed his vehicle. Everything was taken care of to his satisfaction, which included cleaning and fueling his truck. The customer said that the service was much better than he expected and that he was grateful for the tire service while being very happy with his experience. People have said that the customer service was excellent. Ryders' service and product support is really good and that the only people who will help you.\nhelpers and the tire service was done quickly and efficiently, one customer stated. Ryder is a company that I would recommend to people were his concluding words. Customer service at Ryder is equally impressive as the products they produce. A customer stated that he was grateful to Ryder for his pleasant experience, stating that the rental customer service is outstanding. Ryder has a dependable customer service team. Customers also praised the company for the condition of their products, stating that everything was great and that they were happy all the time when they experienced.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great service (5)
good service (3)
highly recommend ... (3)
recommend (3)
very friendly (2)
very helpful (2)
great place (2)
very professiona ... (2)
great job (2)
very good servic ... (2)
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Cons
slow (2)
horrible (1)
very bad service ... (1)
expensive (1)
no communication ... (1)
not going back (1)
rude (1)

Ryder Truck Maintenance Shop Reviews: 159. Average Rating: 4.1

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