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  1. US
  2. TX
  3. San Antonio
Salon Rana
Salon Rana
Salon Rana

Salon Rana

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Open  9:00 AM - 8:00 PM now
8202 N Loop 1604 W Acc Rd #119, San Antonio, TX 78249, USA Get Directions
4.7
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ABOUT   Services Excellence Summary

Rana! Please come and see my salon. Our top stylist gives good service. They are skilled, professional, and educated. Everyone is exclusive, and we all need that special something. Whether it's a great cut or the right shade. I worked for a corporate salon before opening. The top stylists there were hired, but I worked for five years and received my Redken Color Certification. Elite level. This is an exclusive award. I chose Rana to attend their national conference. I met luminaries like Tabatha and Sam Villa. It was a good offer; I was happy to participate. Still, corporate life isn't for everyone, and I wanted to do more for my customers.

 

SUMMARY   Reviews Summary

Salon Rana reviews highlight stellar staff and awe-inspiring experiences for first-comers and long-time clients alike. Most reviews mention the skilled care offered by stylists, like Clara and Jordan, who affirmatively change clients' hairstyles for the better through enthralling, calming conversations. One customer credits Clara for incredible coloring and cutting, and especially for the fact that she had not been to a hair salon for a while and was in a health precaution mode. A client also appreciates Jordan's competence in treating hair during a perm touchup for her elderly mother. Other clients find the coloring and hair repair services provided by various stylists like Alma, who does not only listen to what the customer wants but also goes beyond in advising about after-care services, to be fair priced and worthwhile. The team's collaboration and warm camaraderie extend to some customers in dire distress, who feel very weclomed at the salon when raised. Amid driest autumn, Rana and Lauren collaborated to remove tangles from a client's thin weakened after sickness hair, and additionally offered kindness and great hair treatment. Finally, a long time client praises the salon for excellence, especially for Federico, who did a fantastic job on her hair and discusses the challenges she had after a poor job was done by a braiding alone. Her salon services went beyond to even repair such mayhem and make her comfortable again. Every client consistently describes the salon as a lovely, caring, and welcoming salon that they have ever been to, and where everyone wish to have their hair done. If any of the client find any issue that may have arisen after a service, the salon has a good customer service that they talk to any time and report the complain. They know how to balance between hearing the customer out and giving feedback on how the issue can be resolved. The salon has fair pricing given the services and brilliant staff in it, to many of their clients. Similarly, they are open to different kinds of feedback and would really act on it if they realize it is a problem to many clients. Many of their clients have no issue with the pricing because they are willing to pay, given that the quality of services offered is distinctly of a higher standard, and mostly the pricing does not bother the client as long as the services are executive.

 

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Esther left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 21
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Pros & Cons

PROS
recommend (14)
highly recommend ... (9)
great job (3)
amazing job (3)
very professiona ... (3)
did an amazing j ... (2)
detail oriented (2)
helped me (2)
best experience (2)
very knowledgeab ... (2)
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Cons
disappointed (2)
awful (1)
not happy (1)
disappointed (1)
really disappoin ... (1)
waste of money (1)
very disappointe ... (1)
overpriced (1)
not happy (1)
no response (1)

Salon Rana Reviews: 101. Average Rating: 4.7

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Selyna did a good job with my haircut so I asked her about extensions I went back for extensions and only lasted 4 days I was not happy about it I paid $105 for extensions and $20 tip. It took her about 30-40 min for extensions on my hair I asked for some kind of credit and she said no which I did not think that was fair. I wanted to share this with customers so if you decide for extensions ask What IF? Extensions don’t last …. I tried to reach out to management but no response.
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Esther left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 years ago
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