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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
San Pedro Manor
San Pedro Manor
San Pedro Manor

San Pedro Manor

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Open  00:00-23:59 now
515 W Ashby Pl, San Antonio, TX 78212, USA Get Directions
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ABOUT   Services Excellence Summary

San Pedro Manor is located in the heart of San Antonio's historic downtown area. We offer skilled nursing and short-term rehabilitation services. We aim to improve your stay here at San Pedro Manor. Our staff is committed and compassionate. We collaborate as a team to foster community and strive to meet or exceed expectations. We aim to make a difference and offer exceptional service and care.

 

SUMMARY   Reviews Summary

Very informative feedback for the health care facility. Many reviews are from patients and staff, but family members of patients have more. They have excellent things to say about the skilled nursing care, the staff, and the new management. New management is referred to several times as a reason for the improved experience. Many facilities of the kind are not reviewed favorably and have bad ratings from patients and their families. The new atmosphere is the most noticeable staff development, since the team's personality has changed for the better. The new management team listens to and understands every patient's needs, according to one family member. This explanation is important because it is hard for families of skilled patients to express their concerns or complaints. If the management listens to their patients' families, patients get good care. Care giving is perfect in the new model of giving care. Staff members always treat patients well. They love their jobs and are aware of the need for their services. The individual characteristics of the facility showed improved care as well. In one case, a patient in a skilled nursing center wanted to communicate but was aphasic. The facility developed a communication plan to help the patient. The managers helped the individual get better through therapy and worked to help them learn to communicate.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (4)
great place (2)
helped me (1)
great location (1)
was referred to (1)
so knowledgeable ... (1)
highly suggest (1)
on time (1)
highly recommend ... (1)
very welcoming (1)
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Cons
rude (6)
unprofessional (2)
horrible (2)
horrible (1)
waste your time (1)
terrible (1)
does not care (1)
would not recomm ... (1)
not recommend (1)
very sad (1)
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San Pedro Manor Reviews: 43. Average Rating: 3.4

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John Doe left a 5 star review
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