Knowledgeable staffGreat communicationCustomer serviceFair pricingHelpful techniciansInstallation crewQuick installationEfficient troubleshootingPatience with customersPersonalized service
About this business
We've helped 5,000+ Texans switch from dirty energy to clean since 2014. Work hard, respect others, and do right. These values underlie the Solar Edge Pros Family culture and customer experience. We're not perfect, but we try to ensure your experience with us. Making a difference starts with the appointment setting agent, the sales representative at the appointment, and the installer who comes to their house. Our reputation is our most valuable asset, and we want property owners to see the value of Solar Done Right. Everything is performed in-house. Marketing, installation, and maintenance are all done in-house by Solar Edge Pros employees. Others frequently sell installation crews to other companies.
Reviews Summary
Reviews highlight Solar Edge Pros as a trustworthy and responsive company with top-notch customer service. Numerous customers praised quick and transparent communications, emphasizing how they helped the whole process feel less stressful. The team's flexibility and patience were also a significant plus, with many reviews describing how they managed to work within the clients' specific requests and went over and beyond in certain cases. This shows that they care about the clients more than just as numbers. The company's speed of installation and professionalism mentioned in more than 50% of reviews. Building the home roof structure to withstand the solar panels, even if the house isn't designed for a solar panel, is also a plus. Those who reviewed the services mentioned the company as having good customer service and transparency. There are many complaints from some customers about some kind of monitoring; only one review showed the potential problems with solar panels and potential resolution if they arose. Alfredo was highly commended for his expertise and availability. His humane approach to sales was a standout feature as he communicated genuinely. He’s easy to talk with.
So if you are in the market for solar, I think you should consider Solar Edge Pros.
Frequently asked questions
7 questions
Does Solar Edge Pros provide free consultations for solar panel installation in San Antonio?
Yes, they offer a free pre-installation consultation to help clients understand their options and the solar installation process.
How does Solar Edge Pros handle solar panel installation, and what do clients say about their experience?
Solar Edge Pros offers residential and commercial solar panel installation, along with upgrades. Clients frequently commend their professionalism, communication, and efficiency throughout the installation process.
What services does Solar Edge Pros offer for solar monitoring systems?
They provide cell monitoring kit installation and MySolarEdge app configuration to help clients monitor their solar energy production effectively.
What do Solar Edge Pros clients say about the team and their service?
Clients often highlight the team's helpfulness, patience, and thoroughness. Alfredo and other team members are frequently praised for their communication and support throughout the solar installation process.
Can I get maintenance services for my solar system from Solar Edge Pros?
Yes, they offer annual system maintenance and free performance monitoring to ensure your solar system operates efficiently.
Does Solar Edge Pros provide battery installation services?
Yes, they offer solar battery backup systems and battery storage solutions to enhance your solar energy setup.
Where is Solar Edge Pros located?
11010 Coachlight St Suite 102, San Antonio, TX 78216, USA
Location & directions
San Antonio, Texas
Solar Edge Pros
Solar Panel Company
Address
11010 Coachlight St Suite 102, San Antonio, TX 78216, USA