Switch Electric is dedicated to providing residential and commercial electric services to its customers in a timely and cost-effective manner. Our business is built on the foundation of customer satisfaction, and we aim to achieve it with competitive pricing and timely job completion. We accept the challenge to please our customers with every service we provide. Contact us for a free quote! Our electricians are available 24 hours a day, seven days a week. They are San Antonio, Austin, and the surrounding area's "electricians near me." COVID UPDATE: Techs have been trained in covid testing. They also use masks (or boots upon request) to prevent the spread of the disease.
SUMMARY
Reviews Summary
All reviews indicate that Switch Electric exceeds its customers' electrical service expectations. The reviewers consistently point out the team's professionalism, knowledge, responsiveness, and commitment, both during and after hours. The company prioritizes safety, communication, and valuable customer relationships, as evidenced by interactions within the company. The whole team, including Carlos, Brandon, and the firm's employees, contributes to exceeding customers' standards in several aspects. They provide specific examples of general service, like when a technician explains and resolves a problem over the phone. The company's service fees are reasonable, representing excellent value. The firm faces complex problems, from checking and updating systems for safety to installing new structures. Customer service and customer satisfaction are essential to industry success. Companies like Switch Electric demonstrate why these factors are critical. Switch Electric's customers emphasize that Carlos, Brandon, and the whole team surpass industry standards. The team's clients are grateful for the skills, professionalism, quality, and conditions they have given, and they express confidence that they will use this service again.
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Cynthia left a
5 star review
★★★★★
On TrustAnalytica
Jul 22
Verified
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Pros & Cons
PROS
recommend (13)
highly recommend ... (7)
reasonable price ... (4)
on time (4)
great service (3)
very professiona ... (3)
punctual (3)
great job (2)
very happy (2)
great work (2)
recommend (13)
highly recommend ... (7)
reasonable price ... (4)
on time (4)
great service (3)
very professiona ... (3)
punctual (3)
great job (2)
very happy (2)
great work (2)
recommended (2)
fair price (2)
great price (2)
very friendly (2)
exceeded my expe ... (2)
very knowledgeab ... (2)
very helpful (2)
honest company (1)
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extremely helpfu ... (1)
did an awesome j ... (1)
great experience ... (1)
best experience (1)
quality work (1)
extremely profes ... (1)
excellent job (1)
awesome service (1)
great attitude (1)
affordable (1)
incredibly profe ... (1)
done perfectly (1)
great prices (1)
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using them again ... (1)
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very personable (1)
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Switch Electric 24/7 Service Reviews: 64. Average
Rating: 4.9
From the initial call through completion of the repair, I was impressed with the professionalism, expertise, and degree of excellence of every person I encountered. Carlos came promptly and accurately assessed what had happened and how to adjust to eliminate the problem. He was sensitive to our needs. There were no messes left behind. The problem just disappeared, and at a VERY reasonable price. I am grateful for a company I can trust to repair a problem safely and quickly while exhibiting respect, professionalism, knowledge, and fairness to the people they serve. Thank you, Switch Electric!
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