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  1. US
  2. TX
  3. San Antonio
Texas Solar
Texas Solar
Texas Solar
Texas Solar

Texas Solar

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5631 University Heights Blvd Ste 107, San Antonio, TX 78249, USA Get Directions
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ABOUT   Services Excellence Summary

At Texas Solar, we believe in treating our clients like family. We understand the significance of choosing to go solar, and we treat our customers with respect and integrity. Our relationships with homeowners and partners are based on transparency and trust. Our commitment to superior customer service is unwavering. We oversee every aspect of the process from beginning to end. Once a project meets production thresholds, we proactively schedule and plan every phase. Homeowners can monitor progress with real-time updates, so can our partners.

 

SUMMARY   Reviews Summary

The general consensus from the customers is that they were impressed by Texas Solar’s phenomenal customer service. Representatives, such as Karina, Irma, and Maria, are professional, kind, and make the customers feel understood and valued. The team's patience, kindness, and in-depth product knowledge were consistent throughout installation and repairs. Most of the customers expressed that they had come to the right place after other bad experiences with company. Each of them noted that they would certainly recommend Texas Solar to others because the process was efficient and streamlined, all aspects were thorough and well explained. Multiple reviews talk about the high quality service they received, and the installation of solar panels was easy and completed faster than expected. Overall, customers were happy with how quickly Texas Solar helped them with their solar needs. On of the customers said One of the customers said “After doing a research on a few solar companies, from the customer service rep to the technicians, Texas Solar was extremely professional, knowledgeable, answered all my questions and made you feel at ease. Thank you Irma, Karina, Maria and team for making this a great experience."

 

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Pros & Cons

PROS
very knowledgeab ... (4)
recommend (4)
great job (2)
highly recommend ... (2)
very professiona ... (2)
very friendly (2)
on time (2)
very knowledgeab ... (1)
very helpful (1)
very happy (1)
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Cons
upset (2)
poor service (2)
horrible (2)
unprofessional (2)
bad customer ser ... (1)
terrible experie ... (1)
terrible (1)
unprofessional (1)
0 stars (1)
expensive (1)
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Texas Solar Reviews: 105. Average Rating: 3.8

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I'm very dissatisfied at the moment. Panels were turned on on Nov 17 and I just received my second. Bill from energy and I had no decrease whatsoever in the two bills. They each increased by a dollar. So now I'm paying two dollars a month before I purchased them plus the monthly fee for the solar panels. I've called several times and telling me panels r working and that this is the worst time of year and I should expect an electric bill every month. I believe they r not hooked up right and they didn't offer th send anyone out to check it out. I want this corrected and reimbursed for my energy bill. U should have talked to my neighbor before Texas solar knocked on my door. Be paid $14.00 last month because of a faulty panel. He is not with Texas solar. If I don't get satisfaction real soon I will post another bad review. Right now I wish I had never gone solar
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