Professional staffCustomer serviceHelpful representativesFriendly serviceKnowledgeable staffQuick installationThorough service
About this business
At Texas Solar, we believe in treating our clients like family. We understand the significance of choosing to go solar, and we treat our customers with respect and integrity. Our relationships with homeowners and partners are based on transparency and trust.
Our commitment to superior customer service is unwavering. We oversee every aspect of the process from beginning to end. Once a project meets production thresholds, we proactively schedule and plan every phase. Homeowners can monitor progress with real-time updates, so can our partners.
Reviews Summary
The general consensus from the customers is that they were impressed by Texas Solar’s phenomenal customer service. Representatives, such as Karina, Irma, and Maria, are professional, kind, and make the customers feel understood and valued. The team's patience, kindness, and in-depth product knowledge were consistent throughout installation and repairs. Most of the customers expressed that they had come to the right place after other bad experiences with company. Each of them noted that they would certainly recommend Texas Solar to others because the process was efficient and streamlined, all aspects were thorough and well explained. Multiple reviews talk about the high quality service they received, and the installation of solar panels was easy and completed faster than expected. Overall, customers were happy with how quickly Texas Solar helped them with their solar needs. On of the customers said One of the customers said “After doing a research on a few solar companies, from the customer service rep to the technicians, Texas Solar was extremely professional, knowledgeable, answered all my questions and made you feel at ease. Thank you Irma, Karina, Maria and team for making this a great experience."
Frequently asked questions
7 questions
What do Texas Solar clients say about the work?
Clients frequently praise the professionalism and knowledge of the team, highlighting staff like Karina and Maria for their helpfulness. Many also appreciate the punctuality and thoroughness in project execution, often noting that installations are completed efficiently and cleanly.
Does Texas Solar offer solar panel installation in San Antonio?
Yes, Texas Solar provides a range of solar panel installation services, including residential and commercial installations, as well as solar panel system expansions. They ensure timely project scheduling and real-time updates throughout the process.
Can I get a warranty for my solar panels with Texas Solar?
Yes, Texas Solar offers warranty and replacement services, including warranty claim processing at no charge, panel replacement, and component replacement, ensuring customers are supported throughout their solar journey.
How does Texas Solar handle customer support?
Texas Solar provides comprehensive customer support, including general inquiries, technical support, and follow-up services, all at no charge. This commitment to customer care is reflected in positive reviews about their responsive and helpful staff.
What types of energy consultations does Texas Solar provide?
They offer energy consultations that include energy audits, solar savings analysis, and financial incentive guidance to help customers make informed decisions about their solar investments.
Does Texas Solar provide financing options for solar installations?
Yes, Texas Solar offers various financing options, including loan consultations, leasing information, and incentive eligibility reviews, helping customers find the best financial solutions for their solar projects.
Where is Texas Solar located?
5631 University Heights Blvd Ste 107, San Antonio, TX 78249, USA
Location & directions
San Antonio, Texas
Texas Solar
Solar Panel Company
Address
5631 University Heights Blvd Ste 107, San Antonio, TX 78249, USA
I'm very dissatisfied at the moment. Panels were turned on on Nov 17 and I just received my second. Bill from energy and I had no decrease whatsoever in the two bills. They each increased by a dollar. So now I'm paying two dollars a month before I purchased them plus the monthly fee for the solar panels. I've called several times and telling me panels r working and that this is the worst time of year and I should expect an electric bill every month. I believe they r not hooked up right and they didn't offer th send anyone out to check it out. I want this corrected and reimbursed for my energy bill. U should have talked to my neighbor before Texas solar knocked on my door. Be paid $14.00 last month because of a faulty panel. He is not with Texas solar. If I don't get satisfaction real soon I will post another bad review. Right now I wish I had never gone solar