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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Tommy's Auto Glass

Tommy's Auto Glass

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Open  8:00 AM-5:00 PM now
3700 Fredericksburg Rd Suite 115, San Antonio, TX 78201, USA Get Directions
4.7
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ABOUT   Services Excellence Summary

Our location on Fredericksburg Road in San Antonio or the Mobile Repair & Roadside Assistance unit will accommodate you. Residents select us first as a result of our lifetime warranty. Our factory work is held to the highest standards. Our experience and expertise will be beneficial! All major insurers are accepted and we handle all claims for your convenience and time. Our team takes enough time to make sure everything is perfect the first time. In San Antonio, Texas, our convenient shop is home to the best professionals in the automotive glass industry. We provide a 10% discount to all US military service members and their families. You can bring your vehicle to our shop or we can bring our services to your home. Our offers will amaze you!

 

SUMMARY   Reviews Summary

Apex seems to be a reputable, honest brand. Customers generally value their work, noting the quick turnaround and fair pricing. The team at Apex is said to be highly skilled, courteous, and ready to repair cars in a matter of minutes. One reviewer even praised their commitment to the military and the personal touch, mentioning that they treat customers like part of their family. Most would advise you to be confident in your choice since bad incidences are usually corrected, such as when a client's vehicle's front bumper was damaged on the premises. In this situation, they provided a free windshield and were able to use their warranty. Some challenges exist, like scratched doors and denial of the damage possibility, with 1-star reviews on Yelp. One client took pictures to highlight these issues. Stored afterward, they received an apology and steps to repair and improve the review to a 5-star. Above all, the glass repair business's success is rated 5 stars, and it is suggested that you consider it.

 

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Pros & Cons

PROS
recommend (112)
highly recommend ... (39)
great service (25)
great price (21)
great job (21)
affordable (21)
great customer s ... (19)
very friendly (14)
recommended (13)
very professiona ... (11)
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Cons
unprofessional (3)
dissatisfied (2)
no response (2)
horrible (2)
disrespectful (2)
disappointed (2)
dirty (2)
not going back (1)
upset (1)
poor service (1)
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Tommy's Auto Glass Reviews: 500. Average Rating: 4.7

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