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  1. US
  2. TX
  3. San Antonio
Zales Outlet
Zales Outlet
Zales Outlet

Zales Outlet

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5531 W Loop 1604 N Ste. 110, San Antonio, TX 78253, USA Get Directions
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ABOUT   Services Excellence Summary

Zales Outlet is home to a vast selection of exquisite jewelry, from certified diamond engagement rings, famous-maker watches to fashion jewelry. You can find exclusive collections and closeouts but also discontinued styles perfect for shoppers wanting to score a special offer. Schedule a visit to try on the finest fine jewelry assortment, which includes wedding rings, promise rings, and gold chains.

 

SUMMARY   Reviews Summary

Customers shower Zales at Alamo Ranch with high praises for their excellent customer service and friendly staff. Most customers were particularly pleased with Mr. Anthony's service, often using the term. "professional" and "helpful" to describe their experiences with him. The staff gladly assist and are very responsive to customer demands, be it sales assistance or repair requests. They're also especially good at finding the customer exactly what they want without the hard sales tactics that are increasingly common in the jewelry industry. Some customers are repeat customers, including one who bought multiple items, showing that the great service and favorable conditions are consistent. One customer expressed her "sweet" customer service experience and how she couldn't make their perfect wedding band choice which was the best place for her future jewelry needs, showing just one of how many customers feel. The overall customer satisfaction was very high, with some customers comparing the Zales at Alamo Ranch to other large jewelry retailers like JCPenney, the implication being that the former is much better.

 

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Pros & Cons

PROS
very helpful (5)
will be returnin ... (2)
helpful staff (2)
super helpful (1)
helpful and frie ... (1)
best customer se ... (1)
amazing service (1)
great customer s ... (1)
friendly staff (1)
excellent custom ... (1)
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Cons
rude (3)
lack of customer ... (1)
poor communicati ... (1)
poor customer se ... (1)
horrible (1)
no one offered t ... (1)
would not recomm ... (1)
not recommend (1)
slow (1)
overcharged (1)
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Zales Outlet Reviews: 59. Average Rating: 4.1

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