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CarMax

Name: CarMax
Address: Tyler, US
Telephone: +19035956363
Rating: 4.2115

104 reviews

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+19035956363

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3015 S SW Loop 323, Tyler, TX 75701, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Texas

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ABOUT Services Excellence Summary

Our dedication to excellence and our innovation in customer experiences have made CarMax the largest used-car retailer in America. Our “no haggle” pricing was the first major disruptor in the automotive industry. It transformed the stressful, dreaded experience of buying or selling a car into the simple, honest process everyone deserves. Since then, we’ve set the precedent for customer experience. We’re enabling today’s consumers to buy their way. Customers can now purchase online, in-store, or a combination of the two. Our Love Your Car guarantee is the most flexible in the business. Our customers rave about our 24-hour test drives and our 30-day return policy, up to 1,500 miles. We offer a different car-buying experience, one you won’t find anywhere else.

SUMMARY Reviews Summary

Customer Reviews Summary: The Carmax Tyler TX auto buy service is fast and nearly frustration-free, with numerous buyers pointing out that it is more straightforward than normal just as punctual. Staff appeared friendly to buyers, and Staci acquired a mention for being courteous and ensuring a smooth transaction. This service got another point when staff willingly completed the requisite repairs, emphasizing Carmax's high quality. Numerous states noticed that this business's advertisement matched the arts. The text ends with buyers thanking Carmax for its efforts and appreciating a quick and successful process taking with salesman Efan. One respondent noted that the process takes a short time to finish when the buyer comes with all his paper filled. There is mentorship. Another advantage is the professionals and their friendliness and the confidence they give the buyer even when the desired object is hard to find.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (6)

great experience ... (5)

highly recommend ... (3)

helpful and frie ... (2)

great place (2)

staff was friend ... (2)

absolutely fanta ... (2)

very pleasant (2)

very helpful (2)

very informative ... (2)

Cons

waste of time (2)

horrible custome ... (2)

horrible (2)

not happy (1)

wasted my time (1)

scratches (1)

absolutely nothi ... (1)

rude (1)

CarMax Reviews: 104. Average Rating: 4.2

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