at Public Automotive Group Waco, we assist customers in locating the perfect car with our public protection plan. Our company ensures that all vehicles undergo a 25-point safety inspection before being placed on the lot. Cars, vans, SUVs, and trucks are available from our pre-owned inventory, ensuring that drivers on their daily drive can rely on them. As of October 2021, our customers saved an average of $2600 on the purchase of a vehicle from their current contracts by referring a friend there. We go the extra mile to ensure you know everything about our services when you call Public Automotive Group to learn how easy it is to purchase your ideal next vehicle. Our company made a pact to serve our local community with credit through other means than buying. We approach everyone we help with the utmost integrity and honesty to separate ourselves from other dealerships.
Reviews Summary
Overall, the reviews demonstrate a high level of customer satisfaction. Customers express gratitude for the exceptional and friendly customer service. They also laud the sales team, with several clients, specifically praising Lebron and Lamar, describing them as professional and patient in answering all purchase-related questions. Buyers indicate that sale representatives like Ms. Medlock and Brown are competent car shoppers who support and walk them through the process. The purchase journey is enjoyable to most clients, such as Mary Bell and Vanessa, because of the cooperation, patience, and explanations of the financial aspects of the vehicle contracts. Based on the testimonials, the purchasing process is easy and successful, with significant help and stress reduction for any financial challenges that may occur. These experiences help buyers feel supported and ultimately end in a successful purchase. Customers report that they will return and tell others about their positive experience with the company. Sales representatives are perceived to be honest and dependable, which enhances the purchase process. Public Automotive believes in making more sales.Customer service and customer satisfaction are paramount. Client referrals and future sales are the primary goals. Many clients have also experienced the buying of an online vehicle. Client was promised nothing when inquiring about it. Client visited the business and met Mr. 80. Mr.80 and the finance chief helped the client to secure a loan so that she could drive her car home. Client is highly thankful to public Auto exchange business.
Frequently asked questions
7 questions
What do Public Automotive Group Waco clients say about the work?
Clients frequently praise the team's helpfulness and transparency, highlighting specific staff like Lebraun and Carlos for their exceptional customer service. Reviewers appreciate the detailed explanations of contracts and the overall friendly atmosphere, making the car buying experience enjoyable.
Does Public Automotive Group Waco offer warranty options for their vehicles?
Yes, they provide The Public Protection Plan, which includes 50/50 coverage for vehicles up to 60,000 miles, ensuring customers have peace of mind regarding their purchases.
What hours is Public Automotive Group Waco open?
The business hours are Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 6:00 PM, and Sunday: Closed.
Can I get help with financing options at Public Automotive Group Waco?
Yes, they assist with financing options, including payment plans that vary by agreement, ensuring that customers can find a solution that fits their budget.
How does Public Automotive Group Waco ensure the quality of their used cars?
All vehicles undergo a rigorous safety check of 25+ points before being placed on the lot, ensuring that customers receive reliable daily drivers.
Do they provide insurance services at Public Automotive Group Waco?
Yes, they offer various insurance services, including full coverage insurance, liability insurance, and gap insurance, to help customers protect their investments.