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  1. US
  2. TX
  3. Waco
Public Automotive Group Waco

Public Automotive Group Waco

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Open 10:00 AM-7:00 PM now
2725 Franklin Ave, Waco, TX 76710, USA Get Directions
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ABOUT   Services Excellence Summary

at Public Automotive Group Waco, we assist customers in locating the perfect car with our public protection plan. Our company ensures that all vehicles undergo a 25-point safety inspection before being placed on the lot. Cars, vans, SUVs, and trucks are available from our pre-owned inventory, ensuring that drivers on their daily drive can rely on them. As of October 2021, our customers saved an average of $2600 on the purchase of a vehicle from their current contracts by referring a friend there. We go the extra mile to ensure you know everything about our services when you call Public Automotive Group to learn how easy it is to purchase your ideal next vehicle. Our company made a pact to serve our local community with credit through other means than buying. We approach everyone we help with the utmost integrity and honesty to separate ourselves from other dealerships.

 

SUMMARY   Reviews Summary

Overall, the reviews demonstrate a high level of customer satisfaction. Customers express gratitude for the exceptional and friendly customer service. They also laud the sales team, with several clients, specifically praising Lebron and Lamar, describing them as professional and patient in answering all purchase-related questions. Buyers indicate that sale representatives like Ms. Medlock and Brown are competent car shoppers who support and walk them through the process. The purchase journey is enjoyable to most clients, such as Mary Bell and Vanessa, because of the cooperation, patience, and explanations of the financial aspects of the vehicle contracts. Based on the testimonials, the purchasing process is easy and successful, with significant help and stress reduction for any financial challenges that may occur. These experiences help buyers feel supported and ultimately end in a successful purchase. Customers report that they will return and tell others about their positive experience with the company. Sales representatives are perceived to be honest and dependable, which enhances the purchase process. Public Automotive believes in making more sales.Customer service and customer satisfaction are paramount. Client referrals and future sales are the primary goals. Many clients have also experienced the buying of an online vehicle. Client was promised nothing when inquiring about it. Client visited the business and met Mr. 80. Mr.80 and the finance chief helped the client to secure a loan so that she could drive her car home. Client is highly thankful to public Auto exchange business.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (5)
recommend (3)
great customer s ... (3)
very helpful (3)
very friendly (3)
great experience ... (2)
highly suggest (1)
absolutely the b ... (1)
very helpful (1)
very polite (1)
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Cons
dont go here (1)
disappointed (1)
rude (1)
they are rude (1)
not friendly (1)
disrespectful (1)
horrible (1)
0 stars (1)
Public Automotive Group Waco Reviews: 101. Average Rating: 3.5
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