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We create sustainable products that fight global poverty, encourage people to explore and dream, and inspire them to make a difference. Our social impact approach is focused on decreasing global poverty. We are committed to the use of ethical manufacturing and sourcing in our supply chain. We are motivated by the spirit of adventure and exploration, and we operate with a mission to make the world a better place. We are driven by the belief that the same products that encourage adventures in their lives can also empower people to achieve their full potential. Lifestyle and outdoor gear that is designed to fuel both experiences in the wild and good in the world is what we produce. For every Cotopaxi product purchase, we dedicate 1% of our sales to nonprofits that help the poorest communities in the world. We aim to help communities in Latin America become self-sufficient and fulfill their potential through education, health, and income. Cotopaxi Foundation, our nonprofit, receives 1% of our profits every year, which is used to support other organizations like the International Rescue Committee and United to Beat Malaria. Our pay-for-performance model enables us to give with confidence, utilizing best practices and rigorous, double-blind research to maximize the impact of every dollar we donate.
 
Cotopaxi has received plenty of positive reviews from customers who have visited their stores. Customers feel valued with the great customer service offered by the staff while purchasing items. The staff is approachable, informative, and not frustrating in any way. Clients have said that the store has fun shopping atmospheres and ideal locations for their clients. The backpacks are of high quality, lifespan, and worth their prices. The store’s customer service is top-tier brands, and their sales assistants are top-tier, empathetic, and patient. Consequently, customers will always return as Cotopaxi will always be their choice for outdoor gear. In summary, the store's has a five-star rating based on their great team and the quality.