Great customer serviceFrequent updatesExcellent body workQuick repairsHelpful staffProfessional serviceTimely completionKnowledgeable techniciansDetailed explanationsFair pricing
About this business
Gerber Collision & Glass Salt Lake City – 3218 South West Temple offers quality collision auto body repairs with a National Lifetime Warranty. Free estimates are provided, and all brands and models are repaired. The passenger airbag in your vehicle was designed to use the windshield as a backstop for safety. This protective shell could be compromised if the integrity of your windshield is damaged by a rock chip or crack. The airbag may not deploy correctly, which can weaken the passenger compartment's integrity, making driving unsafe! Each automobile accident repair we complete begins with a tiny windshield chip or break.
Reviews Summary
The Gerber Collision & Glass store on 3218 S. West Temple in Salt Lake City, UT has garnered numerous positive reviews. The customers congratulated the body shop for the fantastic repair work and superior customer service they received. Bryton and the other technicians have been praised for their professionalism, expertise, and for explaining every detail during the repair process. Many customers appreciated the company for working perfectly with their insurance. The company also excelled in communication by frequently informing the customers of the repair process and coordinating with insurers to rent out vehicles. Other clients outline good communication, clearly indicating when the repair will be done, the repair process is on course, their car is due for insurance approval, and completing the repair earlier than expected. Also, one customer praises Gerber for a lesser fear Receive a compliment, saying that the over chipped communication and customer service during his unexpected car experience. Finally, the clients recommend Gerber Collision & Glass for having fantastic people who care and understand that accidents occur. The customers can help customers choose their cars and provide good labor to keep the comfort of a good home. They would gladly return in the future if the need arises.
Frequently asked questions
7 questions
What do Gerber Collision & Glass clients say about the work?
Clients frequently commend the team's excellent communication, timely updates, and high-quality repairs. Many reviewers highlight the professionalism of staff like Bryton and Mike, as well as the thoroughness of the repair process, often returning vehicles looking like new.
Does Gerber Collision & Glass offer free estimates for repairs?
Yes, they provide written estimates for free, which is included in their repair costs. This service helps customers understand the necessary repairs before proceeding.
What types of glass repair services does this business provide?
They offer a range of glass repair/replacement services, including windshield replacement, side window replacement, and sunroof repair, ensuring all makes and models are accommodated.
Can I get assistance with my insurance claims at Gerber Collision & Glass?
Yes, they provide insurance coordination services, including claims assistance, estimates preparation, and communication with insurance companies, all included in the repair costs.
What are the hours of operation for Gerber Collision & Glass?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
What kind of customer support services does Gerber Collision & Glass provide?
They offer customer support services such as progress updates, rental car coordination, and tow assistance, ensuring a smooth experience for clients during the repair process.