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  1. US
  2. UT
  3. Salt Lake City
Penske Truck Rental

Penske Truck Rental

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1172 Swaner Rd, Salt Lake City, UT 84104, USA Get Directions
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3.7
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ABOUT   Services Excellence Summary

Penske Truck Rental has a mission to help customers get through each stage of any move, from wrapping to truck return. Our staff will demonstrate that self-moving is uncomplicated and stress-free. Moreover, we sell moving supplies in addition to renting our trucks. You can find boxes, tapes, ropes, pads for furniture, padlocks, and hand trucks at our store. We provide local moving trucks in Salt Lake City. There are various locations across North America where customers can purchase a wide range of moving supplies and trucks. Penske commits to giving you a clean, reliable truck at pickup time. Customers also receive personal support from our employees. We also offer 24/7 roadside assistance, flexible cancellation and reservation policies, and professional advice. Visit our Salt Lake City store today for excellent moving supplies and truck rental.

 

SUMMARY   Reviews Summary

The feedback for Penske shows a very positive customer service experience. Renters appreciate the affordability, ease of renting, and Penske's fleet vehicles' quality. There was consistent positive feedback for store personnel, most of whom are depicted as professional and supportive. The store's cleanliness and appealing ambience stand out for the majority. Service users have remarked several times about staff members outdoing themselves by providing more information than requested. Lastly, ease and customer assistance are reflective of Penske's pledge to improve your rental and delivery experience. A single review says this dealer is incredibly trained, and they understand that their consumers' time is limited during the pickups and drop-offs, implying that they are acquainted with the entire system beforehand. Decidedly, the positive tone of the evaluations indicates customer satisfaction with Penske's rental and service standards.

 

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Pros & Cons

PROS
great service (3)
good service (1)
friendly service ... (1)
great company (1)
great staff (1)
helped me (1)
super helpful (1)
great people (1)
great place (1)
friendly atmosph ... (1)
Load more
Cons
slow (2)
expensive (1)
very slow (1)
disappointed (1)

Penske Truck Rental Reviews: 74. Average Rating: 3.7

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