Great coffeeFriendly staffExcellent customer serviceCozy atmosphereVariety of drink optionsGood qualityGreat chaiSpacious environmentFast serviceComfortable seating
About this business
Roots Coffee Utah, Utah's Best Coffee Shop 2021, is a modern coffee shop that offers coffees, teas, and pastries in Salt Lake City's Granary District. While on vacation in Cartagena, Ginalen Soto, and McKenzie Packard came up with the idea of starting their own coffee shop in Salt Lake City. As the company founders, they had visited coffee shops and tasted coffee in over 15 countries and almost every state in America, which helped them develop a passion for coffee and its different tastes. These invaluable experiences inspired them to start a coffee shop where they could create a melting pot of their experiences. In 2020, the duo began planning their business establishment. They searched for suppliers and found an ideal location. Before settling on the Granary District's building, they toured multiple other potential sites in Salt Lake City. The Granary District was chosen because two entrepreneurs wanted to create a warm and inviting space that reflected the charm and history of Salt Lake City. The founders also have a shared mission to travel the world to bring new flavor trends to Roots Coffee Utah, which is why the shop continues to offer a wide range of coffee products.
Reviews Summary
Roots Cafe garners consistently positive and enthusiastic reviews. Patrons rave about the flavorful beverages, particularly the spicy chai and caramelos. This spot is an especially welcoming place for remote work and gathering with friends and has a commendably cozy ambiance. It also proudly serves up a large variety of freshly baked pastries like bagels. The large outdoor patio area is a big plus. The service exceeded expectations for an exceptional experience, with staff members who seem to care deeply about their customers and the coffee they are making. Quality is top-notch as well, with local roasters providing beans. Focused menu which allows for easy customization. This commitment to customer satisfaction extends to delivery, with customers able to customize their drinks even before the first sip. Not only recs for specialty beverages, but also coffee beans for your office at home. Lorena and Justin are particularly magical, and the baristas were all so knowledgeable about coffee beans, grinding, brewing, and didn't feel like they were talking down to me at all. Would I come back here and am I excited to try different things on the menu? Absolutely. .
Frequently asked questions
6 questions
What do Roots Coffee Utah clients say about their experience?
Customers frequently praise the friendly and welcoming atmosphere, along with the quality of the beverages. Many highlight the horchata latte and chai options, as well as the inviting staff, particularly mentioning Gina and McKenzie for their kindness and attentiveness.
What types of coffee does Roots Coffee Utah serve?
They offer a variety of coffee options including Americano, Latte, and Cold Brew. Additionally, they provide specialty beverages like Dirty Chai Latte and Horchata Latte, along with baked goods such as Muffins, Pastries, and Bagels.
Can I find gluten-free options at Roots Coffee Utah?
Yes, they offer options suitable for gluten sensitivity, as noted by customers who appreciate the availability of dietary accommodations alongside their delicious beverages.
Who are the founders of Roots Coffee Utah, and what inspired them?
Ginalen Soto and McKenzie Packard founded Roots Coffee Utah after being inspired by their experiences in coffee shops across 15 countries. Their goal was to integrate their diverse coffee experiences into a unique concept in Salt Lake City's Granary District.
What specialty beverages can I try at Roots Coffee Utah?
They offer a range of specialty beverages including Dirty Chai Latte, Horchata Latte, and Matcha Latte, which are popular among customers for their unique flavors.