Great customer serviceEasy pickup and drop offAffordable pricingFriendly staffReliable vehiclesQuick check-in and check-outClean vehiclesGood communicationExcellent serviceShuttle service
About this business
Rugged Rental & Sales opened its doors in the summer of 1993. Over the last 27 years, we are proud to have served the Salt Lake City community and the state of Utah in general. We are an independent rental car company that provides SUVs, Vans, Pickup trucks, AWD and 4WD vehicles and towing options. We offer daily, weekly, and monthly pricing for all our vehicles, so you can be sure there is a deal for you. For your company, you can rent long-term at commercial rates. Our rental office offers the possibility of renting a vehicle for 1-2 years. The business vehicles can be returned at any time.
You should always consider how you will get around while on vacation. There are several types of touring cars, including SUVs. Vans, on the other hand, are convenient for group travel. Let's look at the pros of renting a van for your trip. Another perk of renting a van is that you will save a lot of money. Renting a small car or driving your own might seem more economical.
Reviews Summary
Rugged Rental's reviews praise its excellent service, top-notch customer service, and dependable cars. Multiple customers were thrilled with the ease of renting, courteous front desk, and neat cars. One buyer said that their car was an "amazing 4x4", ideal for Utah's rocky backroads, and cost around 35% less than the big rental companies. Shuttle/bus service is available, and several reviews were pleased with the streamlined check-in and out. Everyone liked the staff's customer service, with some commenters claiming that it was the best they had received from a rental company. Customers had no issues renting vans with family for road trips, and the vans were excellent and clean. Rugged Rental is recommended for solo travelers or families after the reviewers' very good customer service and reasonable prices and would rent again.
Frequently asked questions
6 questions
What do Rugged Rental clients say about their experience with the team?
Reviewers frequently highlight the friendly and accommodating staff, efficient service, and the cleanliness of the vehicles. Many customers appreciate the ease of the rental process and prompt shuttle service, making their overall experience enjoyable.
Does Rugged Rental offer roadside assistance, and how do customers feel about it?
Yes, they provide roadside assistance services including tire change assistance, fuel delivery, and lockout service. Customers have expressed satisfaction with the team's quick response and professionalism during these situations.
Can I rent a passenger van from Rugged Rental, and what do customers think about their vans?
Yes, they offer passenger van rentals, including 15 passenger vans and minivans. Customers have praised the quality and cleanliness of the vans, noting that they are perfect for group travel and family vacations.
What types of vehicles can I rent from Rugged Rental?
Rugged Rental offers a variety of vehicles including standard and large SUVs, Jeeps, passenger vans, and minivans. They also provide 4WD and AWD options, catering to diverse rental needs.
How long has Rugged Rental been in business?
Rugged Rental was founded in 1993, providing nearly 30 years of service to residents and visitors in Utah, showcasing their extensive experience in the rental industry.
Where is Rugged Rental & Sales located?
2740 California Ave, Salt Lake City, UT 84104, USA
Location & directions
Salt Lake City, Utah
Rugged Rental & Sales
Rental Trucks
Address
2740 California Ave, Salt Lake City, UT 84104, USA