Valley Glass – Salt Lake City, UT – Windows, Residential Glass, Commercial Glass, Auto Glass
Valley Glass, Salt Lake City Utah. Your source of windows and glass. We have a variety of windows including residential, commercial, and auto glass. Our business offers auto glass repair and replacement services, which are available through our mobile service. We also offer a variety of different types of windows and glass items such as shower doors, mirrors, and insulated windows. If you need any type of glass for your home or business, you can count on us for high-quality products. Valley Glass also performs new construction, as well as replacement and repair of existing windows. Even commercial and industrial buildings have windows. Our company was founded in 1956 and grew to become the leading glass company in Utah and Idaho. We are dedicated to providing the highest quality glass products and services in all the markets we serve. After all, the company's mission is taken seriously, and we are committed to providing the top solutions and experiences to our customers. Many individuals in Utah and Idaho rely on their cars every day. They drive to work, pick up children from school, and run errands. If your windshield is damaged due to a crack, you must either delay your daily activities or compromise your safety by driving with a crack that obstructs your vision.
Valley Glass understands that windshield repairs are urgent and that you cannot spare the time. Visit us at any of our locations throughout Utah and Idaho for windshield repair without an appointment.
SUMMARY
Reviews Summary
The majority of the Valley Glass reviews are extremely positive. Many customers expressed gratitude for the fast and affordable service, particularly for saved time and costs on windshield repairs or replacements. Employees' names came up numerous times, showing the detailed and teamwork of Kevin, Trevor, Tyler, and Nate. These experts turned out to be helpful and resourceful, often leading to surprising solutions and being cited as the best in the industry. Positive communication with clients are part of their teamwork, with much reference to company as a repeat customer based on the reasonable but transparent service. Their glass installers are considered friendlier, fast, and efficient, even in their cleaning efforts, rather than the rest. The glass promises excellent service for repairs and installation for future requirements. Testimonials mention that Valley Glass is more responsive, with easy scheduling that favors them over competitors who take long quoting appointment windows. Many names were mentioned by happy clients, but Brett was appreciated by many since the company has excellent service providers, Kevin, Tyler, and Nate, who deserve procession, driven by cheaper but efficient services.
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Pros & Cons
PROS
recommend (20)
great job (14)
highly recommend ... (9)
very professiona ... (6)
great service (6)
great work (6)
friendly and hel ... (4)
fantastic job (4)
very friendly (3)
very efficient (3)
recommend (20)
great job (14)
highly recommend ... (9)
very professiona ... (6)
great service (6)
great work (6)
friendly and hel ... (4)
fantastic job (4)
very friendly (3)
very efficient (3)
on time (3)
highly recommend ... (2)
good experience (2)
very quickly (2)
attention to det ... (2)
easy to work wit ... (2)
affordable (2)
recommended (2)
amazing job (2)
did an amazing j ... (2)
great company (2)
use them again (1)
very satisfied (1)
punctual (1)
good customer se ... (1)
incredibly talen ... (1)
absolutely recom ... (1)
will use them ag ... (1)
good service (1)
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good price (1)
very helpful (1)
very clean (1)
definitely come ... (1)
friendly staff (1)
good service (1)
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service was grea ... (1)
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using them again ... (1)
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service is great ... (1)
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Cons
unprofessional (1)
disrespectful (1)
never called me (1)
stay away (1)
lack of communic ... (1)
be going somewhe ... (1)
take my business ... (1)
not worth (1)
disappointed (1)
so disappointed (1)
unprofessional (1)
disrespectful (1)
never called me (1)
stay away (1)
lack of communic ... (1)
be going somewhe ... (1)
take my business ... (1)
not worth (1)
disappointed (1)
so disappointed (1)
poor customer se ... (1)
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Valley Glass - Salt Lake City Reviews: 104. Average
Rating: 4.5
Valley Glass replaced my windshield with a chipped one, and when I pointed out the chip, they tried to claim it was tree sap instead of acknowledging the clear damage. To make matters worse, they have a history of replacing windshields with defects, as seen in their negative reviews. They even denied the chip's existence when I raised the issue with two customer service representatives. The situation escalated when their in-office representative contacted me and displayed extreme rudeness. It's disheartening that we still encounter such poor customer service in this day and age. With numerous glass companies in Utah to choose from, I recommend opting for one of the many others that provide respect, integrity, and basic human decency in their service.
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