Friendly staffGreat customer serviceHassle free processExcellent serviceSmooth car buyingGreat pricingHelpful staffFast serviceEfficient serviceAccommodating service
About this business
Ken Garff West Valley Ford is a proud member of the Ken Garff family. Our company, previously known as Henry Day Ford in Utah, closely parallels the history of Ken Garff Automotive Group. As Ken Garff West Valley Ford, we are excited to write a new chapter in our story. We aim to be the top Ford dealership not only in West Valley but also one of the best in Utah. We are grateful for the community that has been our mainstay and contributing factor to our success. We return the favor by supporting the community. Our dealership has a We're Here For You Program to help the people who support us. We engage in a variety of community and charity projects, from revamping community centers, giving food and household items to people who need them, to buying school materials for children.
Reviews Summary
Ken Garff Ford has received numerous positive comments, with customers praising the high quality of customer service they received. Brandon, JD, Diego, and Kourtney were all lauded for their attentiveness and skill, making each customer experience spectacular. Many people have similar experiences, and they have outstanding things to say about the process, including but not limited to how simple and positive it was. Having an excellent warranty experience was another victory that stood out. Even the dealership's warranty issue resolution was very much admired, and individuals who had a warranty issue resolved to commend how skilled and kind Brandon was. The staff at Ken Garff were also very helpful and courteous, arranging convenient services like home repairs and test drives. The dealership's employees, including Tyler and Hak, made the process very simple and stress-free. Customers recommended the dealerships highly and suggested that they should return for their next car purchase. Highly commendable for a smooth car purchase and satisfactory services.
Frequently asked questions
7 questions
What do clients say about the customer service at Ken Garff West Valley Ford?
Reviewers consistently highlight the friendly and helpful staff, mentioning specific employees like Diego and Kourtney for their exceptional support. Many appreciate the non-pushy atmosphere and the overall pleasant experience during their visits.
Does Ken Garff West Valley Ford offer vehicle trade-in services, and what do customers think about them?
Yes, they provide appraisal services, trade-in offers, and paperwork handling. Customers have noted that they received good trade-in values and appreciated the straightforward process, making their experience smooth and hassle-free.
Can I get my vehicle serviced at home through Ken Garff West Valley Ford?
Yes, they offer home pickup and delivery for vehicle service, including oil changes and warranty repairs. Customers have praised the convenience and efficiency of this service, often mentioning the friendly staff involved.
What types of vehicles does Ken Garff West Valley Ford sell?
They offer new car sales, used car sales, and certified pre-owned sales. This variety allows customers to find the right vehicle that fits their needs and preferences.
How does Ken Garff West Valley Ford assist with financing?
They provide finance assistance, helping customers navigate their financing options. Reviewers have noted the team's support in making the financing process smooth and straightforward, enhancing the overall buying experience.
What can I expect from the vehicle service at Ken Garff West Valley Ford?
Their services include oil changes, tire rotations, and warranty repairs. Customers have reported positive experiences with timely service and attention to detail, often highlighting the thoroughness of the technicians.