Serving Arlington and Alexandria customers for decades, the Alexandria Toyota team has become the area's most-trusted source for drivers' automotive needs. We didn’t build our reputation by accident. We did it with a relentless effort to deliver a high-quality inventory of new Toyotas and used cars, an outstanding customer service team, and highly skilled service technicians. We are one of just four Toyota Dealers in the United States to have earned the Toyota President's Award for 34 consecutive years. We work hard to be the best. That's why we keep a vast inventory of Toyota models in stock and only offer certified used vehicles.
Reviews Summary
Customers are very happy with their experiences at the Toyota dealership. They enjoy the professionalism of the staff and are satisfied with the quality of the service. They receive positive feedback from their sales staff and are happy with the company's 'Anneke support. For example, the clients needed parts replacement, but their sales rep tired to help them find the best parts and even went an extra mile to offer installation directions. The same customer said they were happy with their agreed terms and job well done for building the Toyota dealership. Customers claim the process was easy and stress-free, customer service exceptional; they felt satisfied with their purchases and intend to come back. The finance staff members are very professional and welcoming in customer service. They also very patient and will assist the customer to decide if they are struggling to pic. However, customers are happy with the dealership. Customers recommend the company to their friends and family members who are happy with the services they were given. A customer would refer their child to the company if they were buying a car. It is shown how satisfied customers are with the services provided by the company.
Frequently asked questions
7 questions
What do Alexandria Toyota clients say about the work?
Customers frequently praise the team's professionalism, helpfulness, and the overall pleasant car buying experience. Staff members like Sam Demissie and Mickey Debebe are often highlighted for their patience and attentiveness, contributing to a stress-free environment.
Does Alexandria Toyota offer financing options for used cars?
Yes, they provide financing options as part of their vehicle sales services, which include both new and used car sales. This ensures that customers can find suitable financing solutions for their purchases.
How does Alexandria Toyota handle vehicle maintenance services?
They offer a range of vehicle maintenance services including oil changes, tire rotations, and brake inspections. The team is noted for their punctuality and thoroughness in performing these services.
What are the operating hours for Alexandria Toyota?
Their hours are as follows: Monday: 6:00 AM - 8:00 PM, Tuesday: 6:00 AM - 8:00 PM, Wednesday: 6:00 AM - 8:00 PM, Thursday: 6:00 AM - 8:00 PM, Friday: 6:00 AM - 8:00 PM, Saturday: 7:00 AM - 7:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I get genuine Toyota parts at Alexandria Toyota?
Yes, they provide genuine Toyota parts along with accessories installation services. Customers have noted the knowledgeable staff, particularly in the parts department, for their assistance and expertise.
Does Alexandria Toyota provide warranty services?
Yes, they offer warranty services that include extended service plans, warranty coverage reviews, and claims assistance, ensuring customers have support for their vehicles after purchase.