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Alexandria Toyota

Name: Alexandria Toyota
Address: Alexandria, US
Telephone: +17039886477
Rating: 4.5619

105 reviews

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+17039886477

Open 6:00 AM-8:00 PM now

3750 Richmond Hwy, Alexandria, VA 22305, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Virginia

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ABOUT Services Excellence Summary

Serving Arlington and Alexandria customers for decades, the Alexandria Toyota team has become the area's most-trusted source for drivers' automotive needs. We didn’t build our reputation by accident. We did it with a relentless effort to deliver a high-quality inventory of new Toyotas and used cars, an outstanding customer service team, and highly skilled service technicians. We are one of just four Toyota Dealers in the United States to have earned the Toyota President's Award for 34 consecutive years. We work hard to be the best. That's why we keep a vast inventory of Toyota models in stock and only offer certified used vehicles.

SUMMARY Reviews Summary

Customers are very happy with their experiences at the Toyota dealership. They enjoy the professionalism of the staff and are satisfied with the quality of the service. They receive positive feedback from their sales staff and are happy with the company's 'Anneke support. For example, the clients needed parts replacement, but their sales rep tired to help them find the best parts and even went an extra mile to offer installation directions. The same customer said they were happy with their agreed terms and job well done for building the Toyota dealership. Customers claim the process was easy and stress-free, customer service exceptional; they felt satisfied with their purchases and intend to come back. The finance staff members are very professional and welcoming in customer service. They also very patient and will assist the customer to decide if they are struggling to pic. However, customers are happy with the dealership. Customers recommend the company to their friends and family members who are happy with the services they were given. A customer would refer their child to the company if they were buying a car. It is shown how satisfied customers are with the services provided by the company.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (10)

great service (7)

great experience ... (4)

highly recommend ... (4)

very professiona ... (3)

questions were a ... (3)

very helpful (2)

wonderful experi ... (2)

very knowledgeab ... (2)

very happy (2)

Cons

rude (2)

extremely rude (1)

waste of time (1)

unprofessional (1)

horrible (1)

not impressed (1)