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Michael & Son Services

Name: Michael & Son Services
Address: Alexandria, US
Telephone: +18009486453
Rating: 4.5534

103 reviews

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+18009486453

Open 00:00-23:59 now

5740 General Washington Dr, Alexandria, VA 22312, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Virginia

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ABOUT Services Excellence Summary

Michael & Son Services has been in operation since the 1970s, serving Alexandria, VA, and other neighboring cities. This is a family-owned company that has always offered various solutions to both business and homeowners. With our highly skilled and reliable team of plumbers, technicians, and service providers, clients are assured of getting the job done in the shortest time possible. Their expertise is never in doubt, and they are always ready to fix any problem that comes their way, including a broken AC, a furnace that blows cold, or a burst pipe.

SUMMARY Reviews Summary

Review Summary:\nThe vast majority of reviews of Michael & Son are extremely positive. Customer service is universally praised, and transparency and courteous. Technicians were skilled, professional, and took the time to explain things thoroughly. There are numerous instances of same-day and swift service for emergencies, which are appreciated. Specific technicians, like James, Claude, Douglas, and Kevin, were repeatedly praised for their work, changing the names of some of them. The he was previously mentioned. Some reviews stated that a contractor will eventually be used to replace the appliance. In conclusion, the reviews communicate an excellent customer service culture in an emergency service environment.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

very professiona ... (9)

highly recommend ... (8)

great job (6)

on time (5)

excellent servic ... (2)

very knowledgeab ... (2)

very satisfied (2)

excellent custom ... (2)

great experience ... (2)

Cons

never responded (2)

overpriced (2)

terrible service ... (1)

bad customer ser ... (1)