Ourisman Ford stands as more than just a dealership. That’s because we pledge to provide you the premier service possible no matter if you’re exploring our brand-new Ford sales or used cars, looking for a vehicle loan, need a service or repair, or even if you’re after Ford parts. Our ever-growing lineup of used cars for sale expands your choices and may save you money. We have certified Ford and low-mileage, lightly-used Ford to choose from, plus a selection of other brands. Our used Ford inventory is constantly evolving, but we also feature numerous other manufacturers. Our lineup of used vehicles offers numerous choices to help you find the perfect car for your budget by comparing brands, colors, mileage, onboard options, style options, and more.
Reviews Summary
Ourisman Ford of Alexandria has a series of glowing reviews that underscore the dealership’s exceptional customer service. Most reviewers shared their experience of being served by Santiago, Mohab, and Lee, all of whom were professional, helpful, and pleasant to work with. One reviewer even praised Santiago for reaching out and coming up with a same-day solution to a vehicle order. Most reviewers mentioned the staff's hospitality, from offering snacks and drinks to providing customers with the best possible experience. Several reviewers highlighted the staff's easy approach and thorough information on the car brand. Customer satisfaction is key for these staff members, according to the comments left. This is a clear indication of their fitting with other people. These were excellent reasons to go back and recommend the dealership to friends and family. A few reviewers talked about either installing a dealership or loaner car for an overnight test drive, demonstrating care and support in enabling informed purchasing decisions. Their sponsorship of a local non-profit, thanks to one reviewer, makes them a more appealing business to work with, which is a positive and excellent company. This dealership has a lot to provide in terms of winning over customers who have had difficult experiences elsewhere. There are no negative reviews to be found, and it is evident that the company's service is incredible.
Frequently asked questions
7 questions
What do Ourisman Ford of Alexandria clients say about the work?
Clients frequently praise the exceptional customer service at Ourisman Ford, highlighting staff members like Mo, Keisha, and Santiago for their helpfulness and knowledge. Many reviews mention a smooth buying process and the team's attentiveness to customer needs.
Does Ourisman Ford of Alexandria offer certified pre-owned vehicles?
Yes, they provide certified pre-owned vehicle purchases as part of their vehicle sales, along with new and used vehicle purchases. This allows customers to choose from a reliable selection of lightly-used Ford and other brands.
What are the operating hours for Ourisman Ford of Alexandria?
Their hours are as follows: Monday: 9:00 AM - 9:00 PM, Tuesday: 9:00 AM - 9:00 PM, Wednesday: 9:00 AM - 9:00 PM, Thursday: 9:00 AM - 9:00 PM, Friday: 9:00 AM - 9:00 PM, Saturday: 9:00 AM - 9:00 PM, Sunday: 11:00 AM - 5:00 PM.
Can I get an oil change at Ourisman Ford of Alexandria?
Yes, they offer various oil change services, including standard, full synthetic, and high mileage oil changes, ensuring that your vehicle is well-maintained and running smoothly.
How does Ourisman Ford of Alexandria handle vehicle repairs?
They provide vehicle repairs such as transmission diagnostics, brake replacement, and electrical repairs, ensuring that all necessary maintenance and repairs are addressed by their skilled team.
What financing services does Ourisman Ford of Alexandria provide?
They offer financing services including loan consultations, trade-in appraisals, and lease options, helping customers navigate their financing needs effectively.