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  1. US
  2. VA
  3. Chesapeake
MassageLuXe

MassageLuXe

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Open  8:00 AM-7:00 PM now
109 Volvo Pkwy Suite 101, Chesapeake, VA 23320, USA Get Directions
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ABOUT   Services Excellence Summary

MassageLuXe offers top-notch facials and waxing. Our licensed massage therapists will help you reduce chronic pain and skin issues in a relaxing setting. We emphasize health and wellness for your entire body and mind by enhancing your massage and skin treatments. Our company believes in the benefits of massage therapy and the proper treatment of skin. A massage not only helps with stress and anxiety relief but also improves mental health. Massage therapy is also a powerful tool in pain relief and management. A wide range of therapeutic massages can help people recover from chronic pain and difficult ailments. The benefits of these massages and skin care treatments go beyond luxury and can make an enormous difference in how you feel. Self-care is essential, and therapeutic massages do more than just that. Unlock relaxation and better health with a therapeutic massage. MassageLuXe helps you forget your worries with our sumptuous massages. These massages can also relieve sore muscles and offer both relief from chronic pain and help.getTotal relief from chronic pain and other conditions

 

SUMMARY   Reviews Summary

Customers have praised the spa owing to the positive testimonials. The majority mentioned the pleasant and skilled personnel seeking their well-being. Many people were also in agreement that the services provided at the spa were exceptional. It is evident that most individuals who shared their thoughts had had massage sessions and facials, and they were happy with the results. Some customers recommended individuals that they felt offered the best service. The spa appeared to have competent individuals, the most common names being Valoria, Shannon and Chris. Many clients have reported that the spa's services work well in reducing aches and pains. Most of the customers also lauded the tenaciousness of the therapists in locating pain points and recommending management procedures. One client shared that the spa improved his health because he used to have neck pains but they are now manageable. The spa also has flexible doctors for instances where the clients have tight schedules. This will help improve the spas reputation and improve sales. Nonetheless, the spa has a weakness in that the process of booking and queuing up at the reception is still hectic, and the masseuse should always record the customer's pressure preference as some are specific. This will improve the spas operation and save time for both client and the office staff, and I will help these customers who are always very dissatisfied. The company should focus more on the importance of healthiness and relaxing than their competitors and offer rules that should be adhered to which will help reduce conflicts among staff and clients The success of the spa has been mostly attributed to the skill and flexibility of the therapists. These testimonials are a clear indicator of the high quality of services offered at the spa.

 

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Chintan left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 25
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Pros & Cons

PROS
recommend (10)
highly recommend ... (4)
very professiona ... (2)
excellent job (2)
great place (2)
great staff (2)
love this place (2)
great service (2)
very kind (2)
great experience ... (2)
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Cons
rude (2)
waste your time (1)
frustrating (1)
felt uncomfortab ... (1)
uncomfortable (1)
very poor custom ... (1)
poor customer se ... (1)

MassageLuXe Reviews: 101. Average Rating: 4.5

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Hi All, I have booked an appointment in MassageLuxe Chesapeake on October 16th 2023 at 7:00 PM EST. At 6:00 PM EST someone called me from the MassageLuxe and informed that one of their massage therapist quit the job and I have to reschedule the appointment. They have reschedule my appointment to today which is October 24th, 2023. Due to busy day I missed to inform them to reschedule my appointment and based on their 2 hours policy they have deducted $120 from my credit card. I am not saying that its not my fault, yes I forgot to inform them to reschedule my appointment. I am writing this to those customers who are busy and booking their massage appointments with MassageLuxe Chesapeake make sure when they call and inform you to reschedule the appointment one hour before they don't have any policy to give that customer a free massage service in the next session because its their fault, but if the customer is busy or have any emergency at home and some how that person missed to reschedule/cancel the appointment they will charge your credit/debit card. No matter if someone is dying in your family make sure you call them first and cancel the appointment. They took my money without giving me any service because I forgot to cancel/reschedule my appointment, that clearly stated they don't care about their clients. Hope this will help you in the future before even book any appointment with MassageLuxe Chesapeake. Thanks!
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Chintan left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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