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Russell’s Heating Cooling Plumbing & Electric

Name: Russell’s Heating Cooling Plumbing & Electric
Address: Chesapeake, US
Telephone: +17574322052
Rating: 4.6139

101 reviews

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+17574322052

Open 8:00 AM-10:00 PM now

1100 Executive Blvd, Chesapeake, VA 23320, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Virginia

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ABOUT Services Excellence Summary

Serving Hampton Roads and Chesapeake with pride, Russell’s Heating Cooling Plumbing & Electric has a team of technicians, installers, and customer service reps with decades of combined experience. We are committed to delivering the best service and offer cooling, heating, plumbing, and electrical services. Customers have relied on us for many years, and our readers have recognized us as the best provider of this service in the area. Request our ‘Service Today or It’s Free’ assurance.

SUMMARY Reviews Summary

Russell's Heating Cooling Plumbing & Electric receives glowing reviews for their technicians' performance. Most customers reported punctual, professional repairmen who are quick to diagnose and resolve issues. They are especially knowledgeable about the old repairs and the required repairs. Some reviews applaud the outstanding services, including being thorough, very informative, and following through until the issue is resolved and customers are satisfied. Multiple reviewers comment on the company's maintenance package, which allows them to extend the life of their HVAC, electrical, and plumbing systems. The clients were relieved to find that unnecessary expensive repairs were not recommended, and for those that were done, the service plan was there to offer a discount. Hussell' service also has an annual maintenance schedule needed for the systems to be serviced yearly making them reliable to work due to the emergency service in the future. No company is perfect, which was also expressed by the customers, but the company's professionalism and quick response outweigh the disadvantages. Paging the team leader such as joey. Every review mentions a specific employee, praising their friendliness, thoroughness, and willingness to take time to discuss and explain work to the customers. The multiple referred customers think the company is thorough, and experts in the field, especially for the HVAC customers. However, the most important element in the company is the excellent customer service the customers receive. Three service areas of a home available in one company is music to the ears of the customers.