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  1. US
  2. VA
  3. Newport News
A-1 American Services, Inc.

A-1 American Services, Inc.

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Open  00:00-23:59 now
11838 Rock Landing Dr STE 125, Newport News, VA 23606, USA Get Directions
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ABOUT   Services Excellence Summary

At A-1 American Plumbing Heating and Cooling, we serve our clients in the local community with honesty and integrity. We can sustain these standards by coming directly to your house. You can reach us for residential or commercial HVAC and plumbing repairs. Our emergency heating and cooling and plumbing services are ready when you need them. Our team of A-1 American Plumbing Heating and Cooling technicians is available day or night for help with your cooling, heating, and plumbing issues.

 

SUMMARY   Reviews Summary

The reviews speak for themselves as clients appreciate A-1 American Services' services due to their exceptional customer service and technician professionalism. Many reviewers, including Rhonda or Matt, said they were courteous and quick, which helped in the service's promptness. Jake and John were productive and efficient technicians. Jake did an excellent job in replacing the HVAC equipment and fixing a problem identified later revealed by inspection, keeping the clients updated along the way. John was also professional and fixed the water heater and drainage. Company staff, including Desiree, Meg, and Samantha, have earned the clients' trust because of their professionalism and courtesy. Happy customer indicated several positive outcomes such as customer satisfaction and reliable plumbing, heating, and air conditioning equipment. Customer service was a major reason confirming A-1's positive overall service and how they have little time available. response to urgent requests. They highly appreciate the fact that A-1 makes them a priority._CALLBACK_KEYWORDSprompt professional great_cumstomer service excellent:UIControl

 

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Pros & Cons

PROS
recommend (18)
highly recommend ... (9)
very professiona ... (6)
great customer s ... (4)
professional and ... (4)
on time (3)
extremely profes ... (3)
great service (2)
great company (2)
helped me (2)
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Cons
dishonest (4)
unprofessional (4)
horrible (4)
do not use (3)
expensive (2)
stay away (2)
rude (2)
never showed up (1)
disappointed (1)
so disappointed (1)
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A-1 American Services, Inc. Reviews: 103. Average Rating: 3.5

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