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  1. US
  2. VA
  3. Norfolk
Trinity Pre-Owned Auto Sales

Trinity Pre-Owned Auto Sales

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5139 E Virginia Beach Blvd, Norfolk, VA 23502, USA Get Directions
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ABOUT   Services Excellence Summary

When it comes to used cars, you can trust Trinity Pre-Owned Auto Sales to be reliable and high quality. Thank you for choosing us for your next used car purchase. Your purchasing and vehicle ownership experience may be improved by our commitment to serving you. You'll find a great car at a great price here if you want a high-quality pre-owned automobile. Our professional and certified staff is eager to assist you.

 

SUMMARY   Reviews Summary

Trinity Pre-Owned gets mostly five-star reviews, with clients taking the time to appreciate the exceptional customer service they receive. The company is a well-deserved reputation for exceeding customer expectations and being one of the best car dealers in Norfolk. Many consumers have noticed that the team of Steve and Kris is by far the friendliest and most professional dealership staff. Reviewers also say that the communication from the team is flawless and attentive, allowing them to relax and make the buying decisions in a no-pressure atmosphere. Vehicle concerns are addressed promptly, ensuring that all customers leave with quality and satisfaction every other day. The team has operational policies like not paying for sale commissions that may encourage responsible customer engagement since their primary goal is to increase customer satisfaction. Such policies benefit consumers, suggesting that they believe that only satisfied consumers will bring a good reputation. The report concludes that they are happy that the car they bought from Trinity Auto has saved them money and not gone into service downtime. With prices, customer service, and quality, Trinity vehicles are the best. Many positive reviews from repeat customers demonstrate that the company is reputable and ensures customer satisfaction. Low straight prices must benefit consumers and that fake commissions are not paid demonstrates that the company may have adopted the reputation of marketing to incentivize customers. This reputation will now become a good reputation that will make these customers come back for more. The most explicit review went above and beyond the usual courtesy(Kris) to help a customer explain the situation and got the best solution to sell the car, and thus a business review is referred. Given the nature of used car purchase and the size of the customers' products, positive reviews are essential because they help provide high-quality information that points to the company; this leads to a product review. Customers of such a review with satisfaction will likely return for more to recall the situation they faced before. Positive feedback is a good thing with real critical value. The quality effect in consumer reviews is very positive in this industry, according to many customers' statements.

 

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Pros & Cons

PROS
recommend (15)
great experience ... (5)
great service (4)
very helpful (3)
stress free (3)
helped me (3)
super nice (3)
will be back (2)
absolutely amazi ... (2)
very kind (2)
Load more
Cons
upset (2)
stay away (1)
too busy (1)
unhappy (1)
bad customer ser ... (1)
horrible (1)
overcharge (1)

Trinity Pre-Owned Auto Sales Reviews: 102. Average Rating: 4.4

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