Blanchard's Coffee Broad Street

Pre-orders only by phone or online. Once you arrive, customers should wait outside for you until their order is ready. This is a measure to provide some space between customers.

The vast majority of the reviews praise the coffee shop, mentioning that it has the best-tasting espresso compared to other coffee shops in Richmond. Most of the customer feedback about the coffee quality has no issue. They praise the diversity of non-dairy items such as oat milk and vegan pastries. The coffee shop's consistency, service quality, and welcoming and well-designed environment are clear. The site is user-friendly, and all the orders are done online. Equally, the customers laud the coffee shop and baristas for their service and understanding in this situation, so they are loved by the customers. It adds that people are complimentary due to the manner in which they have handled the matter. The distinct flavors are also person concerned, either vanilla or matcha. Many customers praised those that identified with them and appreciated it, e.g., one had a bad day. Most stated that the coffee shop seemed like the place they would frequent due to the good times they experienced, and it was their first time. More coffee options or vegan pastries might be what people would need to have to be our returning customers. Although the financial capability is there, sometimes high prices to the first-time customers may turn away some customers. The clientele is unlikely to know what to expect from the review due to the differing alternatives. Emails asking customers to return would be appreciative, and responses to comments by the customers online will be of considerable value.