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Review Keywords Analysis

  1. US
  2. VA
  3. Richmond
James Limousine Service

James Limousine Service

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Open 00:00-23:59 now
2415 Anniston St #2302, Richmond, VA 23223, USA Get Directions
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ABOUT   Services Excellence Summary

James Limousine Service goes the extra mile to make customers happy and demonstrate their appreciation through their added effort and attention. The company prioritizes customer comfort, safety, and style, and has the fleet and people to get you where you need to be. Known for their amazing limousine rides and chauffeured service, James Limousine leads the industry with superior, personalized customer service from professional, courteous drivers. We have earned numerous awards and accolades and have been pleasing customers since 1992. Jim Garrison founded James Limousine in Richmond, Virginia, in 1992 to maximize the demand for superior luxury transportation. In only a few short years, Jim had made it the most profitable and successful Richmond limo service. While diving in Belize, Jim and his wife Kim perished in October 2001. The Bottom family expanded Jim's legacy after his tragic death and quickly grew the company to new heights. In 2007, Randy Allen became the third generation of owners. Lynn Allen and Tom Henry joined him. The newest owners come from technology, corporate management, and business travel, and their mission is simple. Wanted to make James Limousine Central Virginia's best besides adding on. They achieved this by raising the service level higher than anyone else in all departments. We are inspired by this commitment and more passionate than ever about serving under the leadership of our current owners, Randy Allen and Lynn Allen.

 

SUMMARY   Reviews Summary

The client reviews show that the James Limousine company gets high ratings based on driver quality, punctuality, and professionalism. All the reviewers commended their respective drivers, Davon and Robert, whereas Daryl and Howard performed excellently. In particular, customers pointed out that the drivers were excellent, for example, when plans changed or when dealing with curious or demanding people. Typically, the vehicle was clean, comfortable, and ran smoothly for the rides. Everyone acknowledged the exceptional, smooth experience and said they would use the company again or recommend it to others. This is a significant indicator of the firm's customer satisfaction levels. The long-term clients were happy with the service and could tell it was from a leading company. The company's last handlebar ensures the constant transmission of critical information during the ride booking process for consumer satisfaction. This service ensures the vehicle's arrival time and safety during travel. Our customer support team is ready to help you with your transport needs, including navigational times, loads, and types. This is the business focus, which ensures that the customers are kept in real time concerning the transport service and other issues.

 

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Pros & Cons

PROS
recommend (31)
highly recommend ... (18)
on time (18)
very professiona ... (12)
great experience ... (7)
will definitely ... (6)
excellent servic ... (5)
accommodating (5)
great service (4)
easy to work wit ... (4)
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Cons
unprofessional (1)
James Limousine Service Reviews: 102. Average Rating: 4.8
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