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Michael & Son Services

Name: Michael & Son Services
Address: Richmond, US
Telephone: +18042387511
Rating: 4.835

103 reviews

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+18042387511

Open 00:00-23:59 now

1407 Cummings Dr, Richmond, VA 23220, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Virginia

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ABOUT Services Excellence Summary

About Michael & Son AC Services in Hampton, VA Michael & Son has served Hampton, VA, and surrounding areas for 40 years. We are a family-owned company whose commitment to excellence is our promise to our customers. Our professionals will get your AC or furnace working properly the first time, whether it is broken or blowing cold air. We guarantee that when you hire Michael & Son, the company will do what it says. The company boasts over 3,000 five-star reviews that underscore their dedication to keeping promises and integrity in all departments. Michael & Son is a growing organization that provides numerous services and opportunities.

SUMMARY Reviews Summary

Reviews 1, 3 and 14 give hugely positive feedback for technician reliability and courteousness. They say how the fast technicians resolved their various issues in a friendly way; this alone made the experience great. People are saying for this to continue as they would always recommend the company. Some 3, 4 & 15 reviews say the employees are great experts. Most customers are not always aware of what is wrong; so it was heartening to have insiders explain the problems and the right and affordable solutions. It is worth stating that all staffs were able to act professionally. Some of the testimonials said that the calls were helpful, so it is obvious that it was a company tradition.Adam explained the various options. And in one instance even obtained a service provider who can handle issues past the traditional working hours. Further, the firm has received diverse ratings due to experience and skill disparity between service providers. For this reason, some customers rated it low. Nevertheless, the general rating still stands at 4.6. The management is seen to act on this by hiring skilled staff and engaging them in training. The atmosphere is conducive, and all employees work together despite the differences. However, the company continues to be praised for the upstanding technicians and quick response to requests which ensures business continuity, and all customers are satisfied in the process.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (11)

recommend (9)

very knowledgeab ... (7)

on time (6)

highly recommend ... (4)

excellent servic ... (3)

great experience ... (3)

great job (2)

happy with the s ... (2)

great service (2)

Cons

horrible (1)

very expensive (1)

expensive (1)