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  1. US
  2. VA
  3. Richmond
Virginia Department of Health Office of Vital Records

Virginia Department of Health Office of Vital Records

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2001 Maywill St Suite 101, Richmond, VA 23230, USA Get Directions
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ABOUT   Services Excellence Summary

The Office of Vital Records in the Virginia Department of Health is committed to safeguarding and improving the health of all Virginians. The state of Virginia operates a wide range of prevention and control services. VDH is made up of a central office in Richmond and 35 local health districts. This configuration seeks to emphasize healthy living practices that can reduce the risk of chronic disease, informs the public about health hazards and risks, such as infectious disease outbreaks, and monitors such threats to identify patterns of illness in Virginia.

 

SUMMARY   Reviews Summary

Customers appreciate the customer service at the Virginia Department of Vital Statistics, particularly from Felicia, Kaitlyn, and Loretta. Many comments praised these employees for their friendliness, professionalism, and patience. Many cited Felicia for providing excellent service, with clients lauding her help with vital records. Her traumafree demeanor received warm commendations from both satisfied clients, like Elizabeth. Another client, Cyndi Dorce, and Felicia's assets under the vital records area for her superfast reaction and joyful spirit, commending her. Felicia's customer service was excellent and made her difficult problem solving because she was very polite and patient. This happiness paid off when her son had a certificate lastly processed. Felicia's soft tactic dramatically changed the situation with her, such that her daughter, who visibly solved with the colors and toys by a little, went into a fun process. Customer service such as this can lead to lasting customer loyalty and satisfaction. In this regard, felicia is very welcoming and inviting service person. Loretta also gets awarded credit for changing a misnomer in the database that delayed the process due to another person's name and was successfully called to be aura. In the end, when her child's certificate was delivered Felicia and Loretta put forward excellent steps to achieve the process. Many states also thank Felicia and Kaitlyn for their wonderful customer service and politeness. Felicia and Kaitlyn are making sure that the technical ways to get the changes done in a certificate will make the work more relaxed. Felicia, Kaitlyn, and Loretta could be just an excellent threesome of customer service, as many good clients have thanked them. Their services together, such as Virginia Department of Health, are lovely and worth going for customers with complicated financial situations. The customer service survey also showed happiness and contentment for numerous clients and a sense of thanks and satisfaction for the work done.atisfied clients included Elizabeth, whose experience was made painless by Felicia. The multitude of positive reviews suggest a positive experience for many, and as a result, repeat customers are likely. felicia, kaitlyn, and loretta therefore receptionist a great experience for customers as evidenced by needs met and problem-solving skills. The good teamwork and service quality will make the company grow that the team will need patient and respect as ready to serve and solve like an agent the customer care whereby there is no bad feedback on incidents of not delivering well

 

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Pros & Cons

PROS
very helpful (13)
excellent servic ... (5)
helped me (5)
very friendly (4)
great experience ... (4)
very professiona ... (3)
very polite (3)
absolutely amazi ... (3)
great work (3)
extremely helpfu ... (3)
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Cons
very bad service ... (1)
bad experience (1)

Virginia Department of Health Office of Vital Records Reviews: 101. Average Rating: 4.9

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