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Review Keywords Analysis

  1. US
  2. WA
  3. Bellevue
Landmark Motors, Inc.
Landmark Motors, Inc.
Landmark Motors, Inc.

Landmark Motors, Inc.

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13815 NE 24th St, Bellevue, WA 98005, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

Landmark Motors, Inc. Welcome to Landmark Motors Is Here To Help You Get The Best Deal On A Quality Pre-Owned Vehicle. The staff at Landmark Motors has a professional and certified staff that can assist you in every effort to verify the condition of any equipment listed. We make every all effort to provide accurate information, but customers must verify the existence and condition of any equipment listed. Neither the dealer nor eBizAutos is responsible for any misprints on prices or equipment. It is the customer’s responsibility to verify the accuracy of prices with the dealer. Pricing varies and individual state requirements. Dealer documentation fee additional. * EPA Estimates Only Prices, availability and specifications are subject to change without notice.

 

SUMMARY   Reviews Summary

Landmark Motors reviews indicate overwhelmingly positive experience of customers. Most frequently mentioned are the importance of the staff, especially Garrett and Fred, who are said to have handled the sales process efficiently and with professionalism. A distinctive quality of the dealership is how it treats remote transactions; buyers attest to being able to make purchases without being physically present, such as the client who bought a Porsche 911 while residing out of state. Communication becomes key, especially, as one gets conversant with the staff through the negotiation, purchase and delivery and praises them for their kindness and general knowledge about their products. More than half of the reviews mention that the transaction was concise and done in under an hour. Customers further say that the dealer made the entire process easy and, above all, what they most appreciate is that the dealer did not try to pressurize them in the dealership. Landmark's Team are noticed too for their attention to detail and focusing on the customers, who mention that they used to go back to the dealer even after five purchases and all have noticed that the dealer has made significant progress, meaning that they are more committed to customer satisfaction than in the past. Dealership services and the purchased vehicle are commended due to how they were received during the transaction at the dealership and the car has been used after one year without a complaint. Customers are seen to be generally satisfied with the car and how the dealer treats them during the purchase. The general recommendation is that this is an ideal seller to buy a car from due to the great experiences.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (24)
highly recommend ... (14)
great experience ... (10)
super helpful (5)
accommodating (5)
easy to work wit ... (4)
good experience (4)
very friendly (3)
very helpful (3)
good communicati ... (2)
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Cons
lack of customer ... (1)
rude (1)
not helpful (1)
terrible service ... (1)
disappointed (1)
horrible (1)
Landmark Motors, Inc. Reviews: 102. Average Rating: 4.6
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