Clear communicationProfessional attitudeCourteous staffThorough consultationQuick maintenanceSkilled techniciansClean job sitePrompt schedulingRespectful of propertyDiligent work
About this business
Customer Testimonials Dana's Heating Heating & Cooling, Inc.
Feedback Summary: 1. Our forced-air ducts required cleaning, and the technicians did an exceptional job. They were a bit late but worked diligently upon arrival. They had to alert me to some damage they noticed under the home. They took photographs and explained what they found to allow me to react accordingly. They were incredibly professional in their communication with me and their willingness to answer any questions I had. They were excellent in everything they did, and I highly recommend them.2. Ryan came by to help with our routine maintenance for the year. He was the most amazing guy and left no footprint in our house. He checked everything and was so fast and considerate. Ryan even took time to call some of his friends and answer questions about a draft we have coming from the fireplace, nothing to do with his service. I found that super cool, and I am thankful to him because I have more information to consider. I highly recommend Dana's Heating and will use them again this holiday season.3. The crew of three young guys arrived at about 3:30 pm, a little behind schedule because they were perfecting their previous task. They went straight to work on my brand new heat system. Their experience and commitment to the task at hand amazed me. Thank you for being so professional and committed to delivering quality work.4. We have used Dana’s Heating and Plumbing for several years and recently had them install an HVAC system during a remodel. They are a great company to work with. Their two young guys who cleaned our system ductwork this time around were very well-mannered and respected our interior. The service took 90 minutes exactly, no more, no less. While vacuuming and cleaning after themselves, they prepped for their next task. I’d like to acknowledge the staff who set up the appointment. They were very educated on the phone.5. The consult was easy to schedule, and they came within a day of me calling. They asked a lot of questions about what we wanted to do and what we were envisioning. We took them through the house, and they made some great suggestions on where the units should go best. They gave me a quote on the spot and told me to let them know if I had any questions and when we would like the work. Highly recommend Dana’s Heating.
Frequently asked questions
7 questions
What do Dana's Heating & Cooling, Inc. clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and attention to detail. Reviewers highlight their thorough duct cleaning, effective HVAC installations, and the courteous nature of the staff, particularly noting Ryan's considerate approach during routine maintenance.
Does Dana's Heating & Cooling, Inc. offer duct cleaning services, and how do customers feel about it?
Yes, they provide duct cleaning services including residential and commercial duct cleaning, as well as duct inspection. Customers commend the thoroughness of the cleaning and the professionalism of the technicians, who communicate effectively about any issues found during service.
What are the hours of operation for Dana's Heating & Cooling, Inc.?
Their hours are as follows: Monday: 7:00 AM - 9:00 PM, Tuesday: 7:00 AM - 9:00 PM, Wednesday: 7:00 AM - 9:00 PM, Thursday: 7:00 AM - 9:00 PM, Friday: 7:00 AM - 9:00 PM, Saturday: 8:00 AM - 4:00 PM, Sunday: Closed.
Can I get routine maintenance for my HVAC system from this practice?
Yes, they offer routine maintenance services, including annual HVAC maintenance, seasonal check-ups, and filter replacement. Customers appreciate the efficiency and thoroughness of the maintenance work performed by their technicians.
How does Dana's Heating & Cooling, Inc. handle HVAC installation?
They specialize in HVAC installation services, including central air conditioning, furnace, and heat pump installations. Reviewers have noted the team's skill and diligence during installations, ensuring everything is done correctly and efficiently.
What happens if I have an issue with my heating system after installation?
Dana's Heating & Cooling, Inc. is recognized for their attentive service, with technicians willing to address any concerns, even those unrelated to their immediate work. Clients have reported positive experiences with follow-up support and communication.