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Bernie, and his team of certified mechanics, have been providing the highest quality auto repairs in Seattle and Ballard for over thirty years. Not only do we believe this, but our clients do as well. They stick with us year after year and refer us to their friends and family. Additionally, we were named the Best of Ballard Automotive Service in the Ballard News-Tribune. Our Customer Care Program and Golden Rules of Customer Service are unmatched; this is why we are the best. We are also proud of our superior auto repair services. Our Auto Repair Warranty, with a guarantee of 36 months / 36,000 miles, is the best in the region. It would be tough to find a customer care program or Auto Repair Warranty that compares in Seattle or Ballard.
 
Customers love Bernie's Auto Repair due to its courteousness, trustworthiness, and top-notch service. People like that the business is quite busy, and they need to schedule maintenance in advance. Still, they can handle car problems, such as a flat battery, quickly. The team is appreciated by longtime clients who feel the shop is honest and have brought in numerous vehicles for maintenance. This encompasses providing lower-than-expected prices and fixing poorly completed repairs for free. Several people have praised the employees, claiming that the shop is a joy, and they explain the repairs, so customers understand. This is especially true when one is on a tight budget as these clients are also given discounted repairs and flexibility in quoting. Performance is important, and patrons indicate that urgent repairs are completed promptly without any problems. In general, clients like the shop, and they are welcome to say they recommend others. Will's experience was highlighted, as he quickly sorted out a check engine light that only required a reset. He was praised for exceeding customer service expectations without the customer asking. I recommend that my friends come here.
 
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